I've been playing the game since release, I pre-ordered digital deluxe and premium a month before it came out, and I still don't have the silver BF4 Preorder tag or the veteran battlepack. I placed my order through origin, so that's not it.
Hi xtwozerofivex,
This is a known bug.
Please refer to the following link,
http://battlelog.battlefield.com/bf4/en/forum/threadview/2955065217944685108/
Promotional Battlepack Items Not Appearing In-game and/or on Battlelog INVESTIGATING We are aware of this issue, and are working on a solution for it. Note that in some cases the Battlepack items will actually show up after a delay. If you’re still not seeing your items after 12 hours or so, please reach out to EA Help at https://help.ea.com/en/battlefield/battlefield-4 [help.ea.com].
If you want to contact EA support,
Go to
https://help.ea.com/en/contact-us/ask
(Make sure you are logged in.)
1. Fill in "battlepack" in the search bar
2. Click find solutions
3. Then select product in the first selecting bar(Battlefield 4), Codes: Online Pass/DLC/Promo in the second and select your platform(PC) in the last bar.
4. Hit find solutions.
Now you will be given multiple solutions to your problem. To contact support you need to click "I still need help".
Now you can start live chat service.
I hope this will help.
Ru1x
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If this helps you, please click Accept The Solution and do not forget to hit XP button!
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