Forum Discussion
Since Premium is attached to your Xbox Live account as an entitlement what you need to do is on Xbox one go into the BF4 in game store and download premium. Since it transfers it should come up as free, download the file, then quit BF4. Restart BF4 so the game initializes with the Premium file present and then you can download China Rising and Second Assault. After they download you'll need to click on BF4's icon in the main menu and select "manage game" and then select each of the expansions and select install in order to be able to play the expansions.
That's not the problem, it doesn't recognize that I have premium on the Xbox One, only on Xbox 360. It's telling me I have to buy premium on the Xbox One. I was never given the option to transfer because I made my Xbox One soldier BEFORE my Xbox 360 soldier and because I got the premium on the Xbox 360.
- ApprovedAnonymous12 years ago
Can someone help?
- 12 years ago
Could you try contacting support, I am sure a fix will come soon as there has been lots of issues relating to this,
*Note that some players may have issues when using Internet Explorer. If this is the case, please use an alternate browser such as Firefox or Chrome*
Click the following link and log in: https://help.ea.com/en/
Then click on Help with a Game, and choose your game. If your game isn't listed, try entering the name on the search bar to the right. Alternately you can choose the Browse By Topic option and choose your relevant topic. If it is an account issue that doesn't require Game Advisor assistance, you can click the Manage Account button.
On the next page you will see a bunch of articles, links to community fixes, and a manuals tab for the chosen game.
If the articles aren't relevant to you, scroll to the bottom of the page, and you will get an option to Contact Us.
Click this and you will be prompted to choose your platform, the topic of your issue and to give a brief description of the issue at hand.
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Thanks
Killerwhal812
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