premium
Since the new patch for bf4 I am no longer a premium member
Not good at all I would contact a EA game adviser to have them fix it.
Follow the Steps to contacting an EA Game Adviser:
1 Click here to go to the EA contact page. http://help.ea.com/en/
2 Select your game and platform, Then click next.
3 Select a topic and write about your problem.
4 Click next and select your preferred contact method.
5 Ask for a callback if you can as it is fast when I used it.
Or use this
You can contact EA here: http://help.ea.com/en/contact-us/
http://help.ea.com/ca/article/welcome-to-the-new-and-improved-ea-help-center/#contact
