Forum Discussion

jonixxx24700ARG's avatar
jonixxx24700ARG
Not applicable
11 years ago

problem with the code bf premium

i have a problem with the code and doesn't work

please help me i cant redeem the code

thx

7 Replies

  • HS720's avatar
    HS720
    Not applicable
    11 years ago

    From which console did you get the code from. Also which console are you trying to redeem the code on? Thanks –Bryce 

  • Anonymous's avatar
    Anonymous
    Not applicable
    11 years ago

    Hello jonixxx247,

    Please use English language on this forum board since it makes it difficult for us to understand what you mean without using translation services.

    After a quick translation using Google, I think you wanted to say this: "New, I bought it on Friday and it was already used on Origin".

    Could you please let us know where did you buy the code from? Some online sources tend to distribute fake codes with the intention to scam their customers.

    However, I cannot be sure if that's the case unless you provide the source you bought this code from.

    Keep in mind that if this code is part of a physical copy you bought from your local store, Amazon etc... you can contact an EA Game Advisor, explain the situation, provide proof and you will be given the Premium on your account at no extra cost.

    Click here to see how to contact an EA Game Advisor.

    -----------------------------------------
    If you believe that this answer was helpful, please click the XP button right down below. If this solution worked then accept this post as solution.

  • jonixxx24700ARG's avatar
    jonixxx24700ARG
    Not applicable
    11 years ago
     
    buy it at a place called "newton station" sold me a code that is redeemed in  page https://www.activacodigo.com/ and that's where you get the final code for origin.
     
    then and who would have to do to reclaim place where they sold me?
  • Anonymous's avatar
    Anonymous
    Not applicable
    11 years ago

    If the code they gave you was in a physical packaging or form then you can use my suggestion and talk to EA Game Advisor. They will sort the problem for you.

    Unfortunately, there isn't much we can do here on forum since we have not access to your account.

    Check out my previous message to see how to contact an EA Game Advisor.