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Anonymous's avatar
Anonymous
10 years ago

ps3 lost connection to ea service or session

Hi iv been having this problem for the past two days.
when ever I try to play multi player on BF Hardline I get 1 of two error messages, usualy after 30 to 60 seconds.
1st -you have lost connection to the service.
2nd- you have lost connection to the ea service. Please check your cable.

I have tried connecting via wired and wireless.
Checked all settings.
Deleted all cookies ,history, cache ext.
my Internet is working as I can download and use other programs online
I am still experiencing the problem
I have a few friends in the city currently experiencing the same problem.
your assistance will be highly appreciated as this is truly frustrating.
I am from South Africa
Current console- PS3

1 Reply

  • Anonymous's avatar
    Anonymous
    10 years ago

    @WACKY_ZEE_jthk0 Please check the following connection workaround and keep us updated:

    The Media Server Connection allows other devices to connect to your PLAYSTATION 3. Often, the Media Server Connection is known to cause issues when players try to connect to the Internet for online game play.

    1. Access your Xross Media Bar menu
    2. Navigate to Settings
    3. Select Network Settings
    4. Select Media Server Connection and choose the Disable option.

    Turn off the Media Service connection can slower your PS3 internet connection (especially for downloading).

    Please enable the following online ports on your connection:
    TCP: 80, 443, 9988, 10000-10100, 17502, 42127
    UDP: 3659, 14000-14016
    For specific instructions on how to open your ports, please visit http://www.portforward.com/ or contact your router manufacturer.

    Cheers
    Basti

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