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Anonymous's avatar
Anonymous
7 years ago
SolvedApproved

Punkbuster does not let you connect to the game

Dears, good morning. My contact is about the punkbuster error, which is disconnecting me from all sessions of BF4. and I do not mind solving the problem. I come with it to a month, downloading and re-registering the punkbuster and even downloading downloading the game again please help.

2 Replies

  • Hi @tguuh, good day!

    Welcome to the community of AHQ.

    Your post was moved to the BF4 english board, please have in mind the forum Rules and guidelines of the AHQ forums here for the next time =)

    Regarding your issue, if the problem on punkbuster wasnt resolved re-installing it it might be recommend that you contact Even Balance support to check if there was any bans or other sanction applied to your account on their side.

  • SolitaryEclectic's avatar
    SolitaryEclectic
    Legend
    7 years ago

    @tguuh other then what @qv-pperes stated if it is not a ban then did you reinstall PB this way as well as add the game to PB. Also please be sure all this is up to date on your PC as well PB steps at the end for you...

    Latest version of DirectX see this page
    http://www.microsoft.com/en-ca/download/confirmation.aspx?id=35

    Reinstall Microsoft C++ For my game PC's I install both x64 and x86 as it does not hurt the PC

    NOTE>>> you need to select the x64 or the x86 file depending on what architecture your computer has. To find this out, Click Start, right click on "Computer" and select "Properties". Under system type is should say "32-Bit Operating System" or "64-bit Operating System". If 32-bit operating system, download the x86 file, and if 64-bit download the x64 file.
    http://www.microsoft.com/en-US/download/details.aspx?id=40784

    Update your Microsoft .NET framework.
    http://www.microsoft.com/en-ca/download/details.aspx?id=30653

    Adobe Flash Player update
    http://get.adobe.com/flashplayer/

    Go to Punk Buster site
    http://www.punkbuster.com/index.php?page=pbsetup.php

    1- Download PB then extract files to your desktop.
    2- Open Punk Buster folder.
    3- Click on the PB setup and it will open.
    4-Add your BF4 game to punk buster its at the top of Punk Buster.
    5-Then update punk buster again at the top of Punk Buster.

    Reboot PC test BF4