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Everything's updated, it just crashed again after rebooting PC after having redone the punkbuster thing. I don't know what to do.
Next lets rule out windows making this crash .....
Test your windows for errors as a clean windows install does not always make a stable windows.
NOTE: Running SFC does not guarantee the crash will not happen, but it will ensure it is not because a windows Dll or file is corrupted in windows.
This works in all windows O/S vista Win7, Win8 and Win8.1 and win10 windows system file checker :] Copy and past this to note pad and put it on your desktop. As open programs can give you errors when you run this.
sfc /scannow, ever hear of it if not your going to love this, it will inspect all the important windows files as well as the windows DLL files. If windows system file checker finds any issues with the windows files and windows DLL files it will replace them / try to fix them. This little tool as well as the event viewer on a PC saved me and fully helped me fix my BF4 issues as well as saved me many a format since I found it. This is the best toy they ever put in windows :womanvery-happy:
-For win7 go to start/ bottom left screen / windows globe .. Right click in search type cmd and right click cmd pick run as administrator.
-For win 8.1 right mouse click start bottom left of screen / windows box and pick command prompt administrator.
1-Open administrator command prompt and close web pages and programs like Origin, Steam etc.
2-Type or copy and paste in sfc /scannow and hit enter, This takes 5 min to 15 min SSD vs HD
3-This can go one of a few ways ..... no errors ... it fixed some errors ..... could not fix all errors...... does not finish checking and errors out ....... and the last one could not fix errors at all :/
4-After its done REBOOT PC and Run sfc /scannow again even if you had no errors the first time or had errors, could not fix run sfc /scannow again and when its done a second time reboot. You need to do this a and get no errors 2 x in a row ...
5-So if you ran it 2x and no errors your safe you can stop. If you had errors first time but not the second then run sfc /scannow again and when its done reboot. You need to get could not find any errors 2 x to be safe. If it still finds errors try and run it a few more times until it finds no errors 2x AND ALWAYS REBOOT BETWEEN RUNNING sfc /scannow
6-If you get a message indicating that it can not be repaired and you ran sfc /scannow more then 3x in a row on win vista or 7 mm you need a format or try repair win 7 :/ But after format or repair and all updates are done run sfc /scannow to make sure your windows is stable same deal 2x error free reboot between them.
NOTE-If your O/S is Win8 or Win 8,1 then you can run the next few command lines in administrator command prompt. Sadly this does not work for win vista or 7 :/ Note: After you run each command line Reboot PC.
This next part of windows scans is only for windows 8 & windows 8.1 and win10
Reboot PC after you run each command line and close programs and web pages.
And same deal as above run command prompt administrator.
1-This command line will scan the health of your PC:
dism.exe /online /cleanup-image /scanhealth
2-This command line will restore the health of your PC and you don't lose anything on your PC :
dism.exe /online /cleanup-image /restorehealth
Note: If you get errors with the two command lines above and it cant be fixed with second command line and if you are on windows 8.1. Then use third command line but be warned it could take up to two hrs to fix your PC but it will save you a format. I had a friend test this on a PC with errors when it could not be fixed with second command line. :womanvery-happy:
This next part of windows scans is only for windows 8.1 :
And same deal as above run command prompt administrator.
1-If restore heath gave you errors then you can always try this command line:
dism /online /cleanup-image /startcomponentcleanup
2-If you get Error 0x800F081F with the restore health scan then run this command line. After you reboot your PC then run third command line to be sure your windows is fully stable.
Dism.exe /Online /Cleanup-Image /AnalyzeComponentStore
- Anonymous10 years ago
I followed all the instructions (for Win10) and no errors were found or occurred during any of the stages. Could something like c-states or cpu-related settings in the BIOS be a possible cause? Because that's the only other thing I can think of - besides windows updates - that has changed since the game started crashing.
- SolitaryEclectic10 years agoLegend
This error can be from many things one is due to video card driver. One on many reasons I will never touch win 10 is the lack of control over win updates :/ You can give this a try for the video card driver it may or may not help , I will look up this error more and see if I can find more information for you to get this fixed.
Edit ... the reason I added cc cleaner to all this is this error can also point to a issue in the registry :/
Copy and past all of this to note pad and put it on your desktop...
When the time comes to install the video card driver you will be picking advanced you will only install two things from it for Nvidia cards 1- Graphics Driver 2- PhysX System and for AMD cards only check off display driver and catalyst control center. As well as check off CLEAN install
This is how you do a clean graphic driver clean install.........
Go download the free version of CC cleaner..
https://www.piriform.com/ccleaner
Install CC Cleaner.....
Now use it to clean the registry, reboot PC and check the registry one last time for any issues. If it finds any repeat steps until it finds none. CC cleaner will give you the choice to back up or not and the first time you run it it is normal if it finds 80 + errors in the registry as every installed or uninstalled program will leave fragments behind in registry and CC Cleaner will clean this up.
Next
Start by downloading your graphic card drivers from here,
AMD; http://support.amd.com/en-us/download
NVidia; http://www.nvidia.com/Download/index.aspx?lang=en-us
Download the one you have and save it on desktop, you are going to need it!
It is very normal for windows to install a video card driver on you this is why you must pick advanced then clean install when you get to the part to install the new video card driver. See part 2 step 2
1- press windows button,NOTE>>> Or just go to device manger and skip to step 5
2- right click my computer,
3- press property’s, you will get a new window here.
4- in the new window click device manger on your left side of the screen, you will get another new window here,
5- you will see in the latest window a list of devices you have in your computer, click on the arrow beside Display driver and a small fall down menu will show you what kind of graphic card you have.
6- left click on your (graphic card name) so it’s highlighted in blue,
7- right click (graphic card name) and press property’s, you will get a new small window here,
8- in the new small window click on Drivers, you will see the name between the tabs,
9- in the driver menu click on uninstall, you will now get a really small window that ask you if you’re really sure that you want to uninstall you’re graphic card drivers,
10- click ok, Reboot PC
Part 2.....
1- after you have started up/ rebooted your computer run CC Cleaner again on the registry to be sure it is all clean then do the new video card driver after. Once registry is clean click on your graphic card install file,
2- follow the instructions of your graphic card installer, Pick Custom / Advanced and only check off for Nvidia 1- Graphics Driver and PhysX System as well as check off clean install
2- for AMD card only check off display driver and catalyst control center as well as check off clean install
3- when you have Installed your new graphic card drivers restart / Reboot your computer, and clean registry one last time. On a side note to help keep a PC stable it it a good idea to run CC cleaner after you remove or install any program after a reboot.
4- you’re done. Test BF4- Anonymous10 years ago
Just crashed again but event viewer reports a different faulting module path:
Faulting application name: bf4.exe, version: 1.7.2.45672, time stamp: 0x5654c99c
Faulting module name: nvwgf2umx.dll, version: 10.18.13.6510, time stamp: 0x57209d4e
Exception code: 0xc0000005
Fault offset: 0x0000000000925724
Faulting process id: 0x43e0
Faulting application start time: 0x01d1a99cc5a0a2b2
Faulting application path: P:\Program Files (x86)\Origin Games\Battlefield 4\bf4.exe
Faulting module path: C:\WINDOWS\SYSTEM32\nvwgf2umx.dll
Report Id: 567fcffa-49f1-467e-8c43-d9c213763d0c
Faulting package full name:
Faulting package-relative application ID:So now I'm having a driver issue?
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