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Anonymous's avatar
Anonymous
9 years ago

Random blackouts in game while flying planes. (on PS4)

3 times now in the past week my in game screen has completely blacked out during a multiplayer match, not my monitor it's the game itself. More importantly this seems to only happen when i'm flying a plane Via the bomber while aiming through the air to ground periscope. Even after jumping out of the plane and redeploying, the game will not fix itself from the black screen until I restart the whole game. Before the beginning of this week, this has not been a problem for me and I have put many hours into just being a pilot. So far the problem has only worsened.

7 Replies

  • EA_Archi's avatar
    EA_Archi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    9 years ago

    Hello @sunshooter 

    I am sorry for those troubles with the planes. It is an rare issue, I have not seen people reporting this on our boards. Have you tried to power cycle your console? Maybe you have encountered any other strange glitches on your console recently?

    Cheers,

    Archi 

  • Anonymous's avatar
    Anonymous
    9 years ago

    Hello, I just got a brand new PS4 for Christmas. I have the same issue but much more frequently. I had my screen blackout  AT LEAST 5 different times in one day. It will occur mainly when switching from Third Person View to First Person. It is much more likely for it to happen when you switch from third person to first person, while simultaneously zooming in. Sometimes the screen will flash back and go back to normal, but most of the time if the problem occurs it will never go back to normal and the application must be closed. While the screen is black you can still move your player about the map and see illuminated things like the objectives. I have had to back out of 3 or 4 games when I was in first place because of this issue. It is a pain in the * and if you are in a squad you most likely have to wait in a queue to join back into the same game.

  • EA_Archi's avatar
    EA_Archi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    9 years ago

    Hello @xXGageBroXx 

    What model of PlayStation 4 are you using? Have you tried to reinstall the game? I will forward this information to our tech team for further investigation.

  • Anonymous's avatar
    Anonymous
    9 years ago

    Yes I have power cycled it. And no this has not been a problem with any of my other games. 

  • Anonymous's avatar
    Anonymous
    9 years ago

    Same exact situation with me. My system I bought back in 2015 brand new.

  • EA_Archi's avatar
    EA_Archi
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    9 years ago

    Thank you @sunshooter for additional information on this. I will forward your post to our tech team for further investigation.

    Cheers,

    Archi 

  • I have got this now..xbone. only when cycling in plane. I have to exit bf1 totally to be able to play.

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