If you're on console it sounds like your account has an age restriction therefor the game won't let you go online, turning off the age restriction should solve your problem
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As far as I know, similar issue should be solved via EA support: How to contact EA support
@xorin_tv Please don't bump old threads.
http://answers.ea.com/t5/help/faqpage/faq-category-id/faq-user-guidelines#faq-user-guidelines
I'll close this Necrothread. Feel free to create a new topic if you need something else.
