Re: Audio problems

Hey @STstefEF

Does this happen with any other games besides Battlefield 1?

Have you gone into your Origin Settings, and made sure you have the correct input / output devices selected for your Audio?

Go to Origin, Application Settings, More, and Voice, and make sure that the correct ones are selected.

I would also check the Audio settings in game, and switch around the different selections to see if it changes anything.

Thanks 🙂

- iluminate

Hi @iluminatethesky ,

No just Battlefield 1.

And I've looked for the tab "More" or Voice but I cannot find it. And the settings in game don't change anything either.

@STstefEF

I tried looking for it as well, and it looks like it was removed from Origin.

Let me raise this issue, and see if I can find out more information on how to resolve this.

Thanks 🙂

- iluminate

@iluminatethesky That would be great, thanks!

Can I check what version of Nahimic you have? A driver reinstall should normally help. 

Cal I check what output device you use? If you use a 3.5mm Jack can you try swapping to a USB speaker, or vice versa, to check if that's a factor at all?

Thanks. 

Hey @EA_David ,

I have Nihamic version 1.3.11.

And I have both a USB and 3.5mm Jack, I'm using a Razer Kraken Tournament Edition wich has both a dongle with USB plug and the headphones wich can be detached so you can plug the 3.5mm jack in. With both outputs I have the problem, also tried with different headsets (bluetooth and jack) and the problem is still there.

Okay, so I was testing a bit with other headphones and when I went back to my regular Nahimic didn't recognise it at first and the sound worked completely fine. But when I optimized the headphones with Nahimic the sound got all weird again.

So I guess the problem is Nahimic...

Wonderful, thanks for the update, and the workaround for if other folks encounter this. 

how do you change the nahimic driver? 

i tried searching on the web it keeps telling me to download it on the windows store

Hi @xJYSSx ,

Right klick on the windows icon > Device Manager > Software Components and then you'll see a program called "A-Volute Nh3 Audio Effects Component". Right klick on this and delete the updates.