Hi,
The code should already be registerd to your account.
If you download and install the client from the Origin site
the game should be available in the client.
If you have a disc, leave it in the tray but do not run
setup from the disc. Right click the game in Origin
and choose download. Origin will grab the fiels from the
disc and download any updates.
If you still have problems with your account/game not
showing in the client, I suggest you contact a game advisor.
To do this go to
https://help.ea.com/en/contact-us/ask
* Fill in "account" in the search bar
* hit find solutions
* Then select product in the first selecting bar, account management in the second and select your platform in the last bar.
* Hit find solutions.
Now you will be given multiple solutions to your problem. To contact support you need to click "I still need help".
Now you have the opportunity to start a chat session or contact them by e-mail.
