I figured it out. I use a Sony 4K TV as my main screen. I unplugged the HDMI for that and had my Dell monitor (connected to Display Port) set up as my main screen. Only then was I able to get into the Video settings without crashing, set it to "windowed" like I wanted and then connected back to my Sony TV.
Weird...why would be connected to a TV cause video options to crash the game.
Not a work around if you don't have another monitor. How about a fix so I can use my paid for content?
I myself have this problem also and came to be dissapointed by you. That didn't help or answer the person's question. You ignored them and only engaged to someone else with an unrelated workaround.
Can you actually try to help or fix this issue?
Fitting for what I'd expect from EAs support people I guess.
I am having the same problem in 2025.
7800X3D, 3080, 32 GB RAM, Windows 11.
Same problem on my PC.
Windows 10 Pro, 32GB RAM, RTX 3050 4GB, Intel i5 7600K
i also have 4K TV as main screen and i have no other display to "bypass" this quite serious bug...you can switch between screen modes with ALT+ENTER but it will crash even in windowed mode so i cant access video settings...btw the only way of STARTING OFFLINE SOLO CAMPAIGN THROUGH FREAKING WEBSITE IS INSANE!!!
