Re: Battlefield 4/ PS4 why it won’t pass this screen
Hi @Matadora187 ,
It looks like you have run into a data error on your saved data files on your PS4/5 harddrive.
First thing to try is if just reloading the cached game data files will resolve your problem. On the PS4/5 you have a certain data storage space used for temporary caching of game specific data. And depending on your actions and also power cuts, internet line drops or simply just 'memory leakage' in the game you play, then unfortunately these cached data files can get corrupted over time. And this leads to things like freezes, game loading errors, connectivity issues or missing or malfunctioning game features/menus.
So from time to time, it is good 'housecleaning practice' to delete those cached game data segments, as it forces the game to reset and clear them on next game start. Please Note: Performing this troubleshooting step will not hinder your ability to play or use any saved data/progress you have made with your soldier in the game. So your BF4 soldier is safe and will keep its XP and unlocks etc. It may however reset to default any customization that you have made on aka your soldier's sensitivity, hitmarker settings, ADS zoom settings etc.
How to reset your BF4 cached game data on your PS4:
- Open the Settings menu at the top of the homepage.
- Select Storage, then select System Storage.
- Select Saved Data.
- Choose the BF4 game from the list to access the game's saved data.
- Press the Options button and select Delete.
This will most often suffice to bringing back all the intended menu functions/graphics/loading of the BF4 game on your PS4/5.
If this still does not solve your problem, then last option is to first delete and the reinstall the game on your PS4/5. More work of course, but again, your soldier and all your progress with it will still be kept safe, as this is stored on EA's central player registry servers.
Best of luck with it!
