@Kingdom_Of_Rust Hi Dave,
I've got the same problem. The vinyl was manufactured and distributed by "Nettwerk Music Group". I contacted them via Facebook and they told me to follow the EA help link, similarly to the other reply on here, begging for XP.
Considering the only options we are given in the help menu is "Help with a game" and "Manage your Account", I fail to see how going here will help us at all.
Let me know if you find a solution.
Matt
