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12 Replies

  • Babyhuehnchen's avatar
    Babyhuehnchen
    Seasoned Ace
    9 years ago

    This problem only occurs on Battlfield 1, am i correct on that?

    Greetings,

    Babyhuehnchen

    (I do NOT work for EA)

  • LupisWuff's avatar
    LupisWuff
    9 years ago

    Yes, it's only Battlefield 1 that causes this issue.

    I can play Overwatch, War Thunder, Elite Dangerous, and Dirt on max settings.

  • ragnarok013's avatar
    ragnarok013
    Hero+
    9 years ago

    @LupisWuff wrote:

    Yes, it's only Battlefield 1 that causes this issue.

    I can play Overwatch, War Thunder, Elite Dangerous, and Dirt on max settings.


    On which graphics settings are you playing BF1? Does your PC shut down the same way on lower graphics settings in BF1? Do you receive any errors when the shut down occurs, what does the event viewer says happened?

  • LupisWuff's avatar
    LupisWuff
    9 years ago
    I've tried multiple graphics settings and resolutions, the computer still shuts down after 1-2 rounds. There is no error message, it just shuts down as if the plug was suddenly pulled from the wall.

    On start up, I just get the typical message from Windows saying that Windows did not shut down properly and it asks if I'd like to boot normally or in safe mode.
  • Babyhuehnchen's avatar
    Babyhuehnchen
    Seasoned Ace
    9 years ago

    Ok, lets start that from the bottom and work our way up. Please try repairing the game by right clicking on it in origin and pressing "repair game". When its finished, try launching it again.

    If you need further assistance, please feel free to ask inhere.

    Greetings,

    Babyhuehnchen

    (I do NOT work for EA)

  • LupisWuff's avatar
    LupisWuff
    9 years ago
    I've tried that multiple times as well as uninstalling and reinstalling both BF1 and Origin. I've disabled DirectX12 as well.
  • Babyhuehnchen's avatar
    Babyhuehnchen
    Seasoned Ace
    9 years ago

    Hmmmm, maybe its because the game is cpu hungry and  something triggers a shutdown cause of overload 🤔

    Can you please try starting the game and staying in the menus and see if it still shuts down your pc

    Greetings,

    Babyhuehnchen

    (I do NOT work for EA)

  • LupisWuff's avatar
    LupisWuff
    9 years ago
    I've tried that as well, just to see if I had a timeframe to mess with the game. I can leave it in the menus and be fine, it's just while playing and in-between matches that I get shutdowns.
  • So I guess I can assume that this is a problem that won't be fixed?

    I can't even get an EA Advisor to respond through the regular channels.

  • Found the issue. It was my watercooling kit. It couldn't keep up with spikes in temp on the CPU. Replaced and upgraded my kit and now BF1 no longer shuts down my PC.

  • Anonymous's avatar
    Anonymous
    8 years ago
    I have the same issue, though my rig isnt watercooled. whats the best way to check if it is a heat problem?

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