Are out of region players the reason for the packet loss indicator continually popping up for me?
Forum Discussion
10 Replies
You could do a http://help.ea.com/en/article/how-to-uo-trace/ and see if packetloss is a general problem with your internet and EA servers.
Thanks. This is helpful information.
However, I am on Mac. Is there a Mac version of this program?
I ran a traceroute for easo.ea.com. The results are below:
Last login: Fri Mar 13 23:24:25 on ttys000
Turner-Family:~ williamturner$ traceroute easo.ea.com
traceroute to easo.ea.com (159.153.234.54), 64 hops max, 52 byte packets
1 router.asus.com (192.168.1.1) 0.685 ms 0.239 ms 0.186 ms
2 c-69-253-130-1.hsd1.pa.comcast.net (69.253.130.1) 7.836 ms 8.435 ms 8.228 ms
3 68.85.152.225 (68.85.152.225) 8.228 ms 8.860 ms 8.307 ms
4 ae-22-0-ar03.newcastle.de.panjde.comcast.net (69.139.192.145) 10.329 ms 10.790 ms 10.108 ms
5 he-5-12-0-0-cr01.ashburn.va.ibone.comcast.net (68.86.95.141) 14.618 ms
he-5-13-0-0-cr01.ashburn.va.ibone.comcast.net (68.86.95.145) 13.900 ms
he-5-15-0-0-cr01.ashburn.va.ibone.comcast.net (68.86.93.169) 14.120 ms
6 23.30.207.94 (23.30.207.94) 13.765 ms 13.471 ms 21.863 ms
7 * ae-2-70.edge3.washington4.level3.net (4.69.149.82) 14.555 ms *
8 ae-2-70.edge3.washington4.level3.net (4.69.149.82) 14.816 ms * 14.483 ms
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It hasn't stopped yet. So is it timing our here: ae-2-70.edge3.washington4.level3.net (4.69.149.82)?
And this is something for my ISP to deal with?
Your traceroute is not really effective in this case. I don't know if there's a tool on Mac that works like uotrace to measure packetloss :/
Just to be sure, you are the only one using the connection and you have no other downloads/torrent programs etc. running while gaming right?
0% packet loss out of 100 pings. I can certainly run more. I run this while I am gaming and try to determine if the packet loss indicator is related to anything while pinging easo.ea.com
--- easo.ea.com ping statistics ---
100 packets transmitted, 100 packets received, 0.0% packet loss
round-trip min/avg/max/stddev = 14.444/16.662/85.075/7.225 ms
Packetloss is generally an issue when you max out your connection or you have too many incomming/outgoing tcp/udp connections. Any broadband connection should be fine.
Besides your computer it could also simply be a problem with the server / backend. If there's no problems in some servers sometimes during the day this is the most likely option.
I appreciate your help, but could you clarify this statement: "it could also simply be a problem with the server / backend. If there's no problems in some servers sometimes during the day this is the most likely option."
Are you saying that the problem lies with EA? I have had a rather miserable experience with all Battlefield games since BF4. BF3 played beautifully and still does to this day. I am actually able to kill people. BF4 has been a nightmare from the beginning. When I first tried BFH it was smooth for the first few hours - I played during the afternoon. During the evening it was horrendous and has been ever since.
I just don't understand why this is the case. I don't have this problem with other online shooters. They play beautifully.
I really want to like Hardline. It's different, but after falling in love with BF3 and being burned by BF4 and now having issues with Hardline. It's not positive. And I really want Battlefront to work.
I was able to borrow a windows PC to run UO Trace. See below. I'm not really sure how to interpret the results. Any help would be appreciated. Thank you!
First Trace
Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
router.asus.com 192.168.1.1 1 0ms 0ms 0% 14 / 14 0ms / 0ms
c-69-253-130-1.hsd1.pa.comcast.ne69.253.130.1 2 8ms 8ms 0% 14 / 14 7ms / 13ms
* Unknown Host * 68.85.152.225 3 8ms 13ms 0% 14 / 14 8ms / 61ms
ae-22-0-ar03.newcastle.de.panjde.69.139.192.145 4 9ms 10ms 0% 14 / 14 9ms / 18ms
he-5-14-0-0-cr01.ashburn.va.ibone68.86.166.121 5 15ms 14ms 0% 14 / 14 13ms / 18ms
* Unknown Host * 23.30.207.94 6 14ms 20ms 0% 14 / 14 13ms / 71ms
ae-2-70.edge3.Washington4.Level3.4.69.149.82 7 17ms 15ms 0% 14 / 14 13ms / 28ms
ae-2-70.edge3.Washington4.Level3.4.69.149.82 8 15ms 21ms 0% 14 / 14 13ms / 49ms
level3-pni.iad1.us.voxel.net 4.53.116.2 9 15ms 100% 0 / 14
unknown.prolexic.com 209.200.144.35 10 14ms 14ms 0% 14 / 14 14ms / 16ms
unknown.prolexic.com 209.200.168.132 11 14ms 14ms 0% 14 / 14 14ms / 17ms
* Unknown Host * 159.153.93.2 12 14ms 100% 0 / 13
* Unknown Host * 159.153.225.30 13 14ms 14ms 0% 13 / 13 14ms / 18ms
meav5-pub.pt.iad.ea.com 159.153.226.105 14 14ms 14ms 0% 13 / 13 13ms / 18ms
Second Trace
Host Name IP Address Hop Ping Time Ping Avg % Loss Pkts r/s Ping best/worst
router.asus.com 192.168.1.1 1 0ms 0ms 0% 4 / 4 0ms / 0ms
c-69-253-130-1.hsd1.pa.comcast.ne69.253.130.1 2 11ms 8ms 0% 4 / 4 7ms / 11ms
* Unknown Host * 68.85.152.225 3 8ms 12ms 0% 4 / 4 8ms / 27ms
ae-22-0-ar03.newcastle.de.panjde.69.139.192.145 4 12ms 10ms 0% 4 / 4 9ms / 12ms
he-5-15-0-0-cr01.ashburn.va.ibone68.86.93.169 5 17ms 15ms 0% 4 / 4 13ms / 17ms
* Unknown Host * 23.30.207.94 6 22ms 29ms 0% 4 / 4 22ms / 45ms
* Unknown Host * 0.0.0.0 7 0ms
* Unknown Host * 0.0.0.0 8 0ms
level3-pni.iad1.us.voxel.net 4.53.116.2 9 15ms 100% 0 / 4
unknown.prolexic.com 209.200.144.35 10 13ms 14ms 0% 4 / 4 13ms / 15ms
unknown.prolexic.com 209.200.168.132 11 14ms 14ms 0% 4 / 4 14ms / 15ms
* Unknown Host * 159.153.93.2 12 14ms 100% 0 / 3
* Unknown Host * 159.153.225.30 13 15ms 14ms 0% 3 / 3 13ms / 15ms
meav5-pub.pt.iad.ea.com 159.153.226.105 14 16ms 14ms 0% 3 / 3 13ms / 16ms
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