Re: EA took over Origin? I can't access game now.
Hello @PRFatAlbert,
You should contact EA help.
EA Help: https://help.ea.com/en/help-home/
Best regards,
danisoff
Forum Discussion
7 Replies
Thank you for the response.
Much appreciated.
Apparently, it is a problem on EA's end and I can't (many others as well) access my entire library of games until it's fixed.
They have no estimate as to when this issue will be fixed.
Way to go EA. ☹️
wow, im having the same trouble. even re bought the game on steam thinking it was that.
I have the same issue but i cant seem to get help or advice anywhere, i get going around in loops, can someone please help, EA help is not helping
Hi!
I've got the same problem ! I send them many emails I've been redirected each time to differents levels of support with no result and a case closure at the end...Same situation here...See screenshot attached.
I can't find a way to contact support
thanks for advising anyone
- @scottywilco Battlefield 3 via EA app and the License Key Error
If you're playing Battlefield 3 via the EA app and you're also running into the License Key Error, please follow these steps:
Close/Exit the EA app.
Open Windows File Explorer and copy/paste* this 'url' into the address bar: C:\ProgramData\Electronic Arts\EA Services\License.
*If you can't copy/paste this 'url', you can enable the "View hidden files and folders in Windows" option via these steps and navigate to the folder manually.
In the "License" folder, where you should be if you've followed the above-shared steps, delete all files that you can see*.
*If you can't see any, please enable the "View hidden files and folders in Windows" option via these steps.
Open the EA app again and perform an App Recovery (clear cache).
Try to launch the game again, the game should now work. - @Swordam Battlefield 3 via EA app and the License Key Error
If you're playing Battlefield 3 via the EA app and you're also running into the License Key Error, please follow these steps:
Close/Exit the EA app.
Open Windows File Explorer and copy/paste* this 'url' into the address bar: C:\ProgramData\Electronic Arts\EA Services\License.
*If you can't copy/paste this 'url', you can enable the "View hidden files and folders in Windows" option via these steps and navigate to the folder manually.
In the "License" folder, where you should be if you've followed the above-shared steps, delete all files that you can see*.
*If you can't see any, please enable the "View hidden files and folders in Windows" option via these steps.
Open the EA app again and perform an App Recovery (clear cache).
Try to launch the game again, the game should now work.
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