Re: ERROR SYNCING CLOUD STORAGE DATA

We're welcome 🙂 @dgtale I'm glad you've solved the issue and that we've left on us to find out how.😉

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@dgtale wrote:

@yahel_1 thank you for your reply; you have pointed me to the right direction: the restart of the modem+router did the trick

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Hi dgtale,

I am having a similar problem like you but with Mass Effect Andromeda.

I followed the steps described here but I am still getting this error?

I did a reset of my modem also did a dns flush - no success.

Did you do anything else to fix this problem?

Hey @lionheartfkoz,

if you come across the error that your cloud save cannot be synced, you can try to manually overwrite it with your local one.

- Deactivate cloud sync in Origin

- Launch the game and play to create a newer local version of the saved data

- Close game

- Activate cloud sync in Origin

- Relaunch game, you should now be prompted if you wanna overwrite your cloud save

You can now overwrite the potentially corrupted cloud save by choosing the corresponding option.

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@EA_Joker wrote:

Hey @lionheartfkoz,

if you come across the error that your cloud save cannot be synced, you can try to manually overwrite it with your local one.

- Deactivate cloud sync in Origin

- Launch the game and play to create a newer local version of the saved data

- Close game

- Activate cloud sync in Origin

- Relaunch game, you should now be prompted if you wanna overwrite your cloud save

You can now overwrite the potentially corrupted cloud save by choosing the corresponding option.

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Hi EA Joker

So what you are saying is basically going to overwrite my cloud save which has many hours of gametime and I will lose it correct?

You do realise this method will lose everything and I have to start from scratch which I am trying to avoid.

Is there no other way around this?

The purpose is to recover my cloud save and how the heck did it get corrupted?

This should not happen as I saved correctly last time.

Thanks for this! It worked twice already.

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@EA_Joker wrote:

Hey @lionheartfkoz,

if you come across the error that your cloud save cannot be synced, you can try to manually overwrite it with your local one.

- Deactivate cloud sync in Origin

- Launch the game and play to create a newer local version of the saved data

- Close game

- Activate cloud sync in Origin

- Relaunch game, you should now be prompted if you wanna overwrite your cloud save

You can now overwrite the potentially corrupted cloud save by choosing the corresponding option.

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This actually worked! thanks!

Hi ive been having a simillar problem but with Apex Legends. I have tried all the steps given but nothing id working for me. 

It says error syncing with cloud storage data

Me too idk how to fix it...

same this side here and have tried everything thy have suggested and still no luck at all. i cant get on at all