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Re: Eternal black screen Xbox series s

@ZombieOverlord2 i remember someone having a similar issue.

Try the following:

  • Change DNS manually to 8.8.8.8 Primary, and 8.8.4.4 Secondary. Clear alternate MAC address and restart console when prompted. 
  • Navigate to settings > system > console info and select the option to reset your console while keeping your games and apps.
  • There should be no need to reinstall the game or any problem DLC as it was in his case, but if there is then you simply have to reinstall certain games if necessary. Just set up the console again, wait a while for your the Xbox to catch up with itself and then you should be good to test it again.

The steps above solved it for this other person. 🙂 

Greets,

Travis 

5 Replies

  • Its_Travis_199's avatar
    Its_Travis_199
    Hero+
    4 years ago

    @ZombieOverlord2

    Isn't it working anyways?

    I actually run this DNS settings on my PS4/PS5 since like forever, even if i didn't had any issues before.

    I changed it because this Google DNS usually makes your connection a bit better and more stable.

    So it could actually be a permanent solution 😉 

    even tho we don't actually know why your issue appeared. 

    Greets,

    Travis 

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