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Kuiriel's avatar
Kuiriel
Seasoned Veteran
13 years ago

Re: [FAQ]Updating Punkbuster

Punkbuster has released an update that should help. Further information is available here: http://www.evenbalance.com/index.php?page=support-bf3.php

It says:


We are aware that some players are experiencing crashes in BF3 after Monday's PB Server update was released. These are players that used PBSETUP to manually update their PunkBuster for BF3. 

***** To eliminate the crashing, these players should find and delete any pbsv.dll files located on their hard drive associated with BF3 (use the Windows search feature). Do not run PBSETUP again after the deletes or it will recreate the problem. ****** 

The crash prevents our auto-update and the file deletes are necessary to resume normal operation. 

However, as they have now released an update, you should be able to manually check for an update via the pbsetup file and it should take care of the problem.

6 Replies

  • i can add some more:

    Restart your PC ALL time....run as administrator
    #########################################################

    Close all program also Origin
    1.
    press Control-Alt-Delete (Open Windows Task Manager) go to services and look for PnkBstrB and PnkBstrA
    if they run Right click on them and stop them. (If the run it is not sure that they will be un-install/remove)
    2.
    Download pbsvc.exe ((run as administrator))
    http://www.evenbalance.com/downloads/pbsvc/pbsvc.exe [evenbalance.com] And Download
    3.
    and un-install/remove punkbuster service
    4.
    Restart your PC
    5.
    install/re-install punkbuster service and run test service
    6.
    Restart your PC
    7.
    Download Updating PunkBuster with PBSetup. read how to do. seen on the side
    http://www.evenbalance.com/index.php?page=pbsetup.php [evenbalance.com] ((run as administrator))

    (You must probably update multiple times)

    8.
    Restart your PC

    pbsvc.exe
    32.Bit C:\Program Files\Origin Games\Battlefield 3\pbsvc.exe
    64.Bit C:\Program Files (x86)\Origin Games\Battlefield 3\pbsvc.exe
    -------------------------------------------------------------------------------------------------------------------------------------------------------
    --------------------------------------------------------------------------------------------------------------------------------------------------------


    NO.2

    login as an Administrator user,
    1. open Windows Explorer and browse to c:\windows\system32
    64 bit, you need to browse to c:\windows\syswow64
    2. scroll down and find PnkBstrA.exe - PnkBstrB.exe,
    3. right-click PnkBstrA.exe - PnkBstrB.exe and choose Properties.
    4. click the Compatiblity tab.
    5. click the button "Change settings for all users".
    6. click the checkbox for "Run this program as an administrator".
    7. click the "Ok".
    8.Restart your PC

    ------------------------------------------------------------------------------------------------------------------------------------------------------
    ------------------------------------------------------------------------------------------------------------------------------------------------------

    NO.3

    Virusprograms
    Some of these will block PnkBstrA.exe, PnkBstrB.exe, + Battlefield 3 + Origen
    go to settings in virusprograms - , and go to allow/exclusion list and add them there
    ------
    PunkBuster add from
    32 bit add from C:\Windows\System32
    64 bit, you need to browse to C:\windows\syswow64
    ---------
    Battlefield 3
    add from
    32bit: C:\Program Files\Origin Games\Battlefield 3\bf3.exe
    64bit: C:\Program Files (x86)\Origin Games\Battlefield 3\bf3.exe
    ----------
    Origen add from
    32 bit C:\Program Files\Origin\origen.exe (program)
    64 bit C:\Program Files (x86)\Origin\origen.exe (program)

    Restart your PC



    -----------------------------------------------------------------------------------------------------------------------
    -----------------------------------------------------------------------------------------------------------------------

    No.4

    Firewalls PC

    Open control panel
    systems and security
    windows firewall
    allow a program trough windows firewall
    add
    origon.
    Battlefield 3.
    PnkBstrA.
    PnkBstrB.

    If it is not in the list
    klick allow another program and add them
    ----------
    PunkBuster add from
    32 bit add from C:\Windows\System32
    64 bit, you need to browse to C:\windows\syswow64
    ---------
    Battlefield 3
    add from
    32bit: C:\Program Files\Origin Games\Battlefield 3\bf3.exe
    64bit: C:\Program Files (x86)\Origin Games\Battlefield 3\bf3.exe
    --------------
    Origen add from
    32 bit C:\Program Files\Origin\origen.exe (program)
    64 bit C:\Program Files (x86)\Origin\origen.exe (program)

    Restart your PC

    --------------------------------------------------------------------------------------------------------------------------------------------------------
    --------------------------------------------------------------------------------------------------------------------------------------------------------


    NO. 5..router/ modem

    Disable UPnP on the router and pc ? + SSDP
    http://battlelog.battlefield.com/bf3/forum/threadview/2832654347923153950/ [battlelog.battlefield.com]

    ---------------------------------------------------------------------------------------------------------------------------------------
    ---------------------------------------------------------------------------------------------------------------------------------------
    No.6

    It is very important to open ports

    Have you tried enabling these ports http://help.ea.com/article/online-ports-for-battlefield-3 [help.ea.com] ?

    look in your router/modem manual how to do Port Forwarding
    or call your ISP (to see if they are open)
    or with PFConfig it is very easily. download select modem/router and games. and it does it for you
    http://www.portforward.com [portforward.com]

    ---------------------------------------------------------------------------------------------------------------------------------------------
    ----------------------------------------------------------------------------------------------------------------------------------------------

    NO. 7
    if you still have problems

    Test PunkBuster for error ?
    C:\Program Files\Origin Games\Battlefield 3\pbsvc try run test
    press copy
    paste text here

  • ta ..its worth a try!

    ive tried everything else including manually updating pb and uninstalling everything , ccleaner , reinstall all 21GB+

    welcome to 7am in uk ..my weekend gone trying to get bf3 going pfff! [im an ex IT network engineer -so i know my way round!]

    they're acting like councils adding one way streets to control traffic and just causing jams! they need to talk to eachother more or employ more people who are clever enough to actually fix the problems befor ethey come out into the general gaming public.

    testers ho!

  • Anonymous's avatar
    Anonymous
    13 years ago

    Are you **bleep**in kidding me? you want me to do that to get a game working that should work anyway ? you guys are **bleep**ed seriously.

  • Anonymous's avatar
    Anonymous
    12 years ago

    Checking OS 
    Windows NT 6.2 (build 9200) 64-bit 
    Checking PnkBstrA service status RUNNING 
    Checking PnkBstrA Version OK (1036) 
    Extracting "PnkBstrB.exe" to: 
    "C:\Users\Datnguyen\AppData\Roaming\PnkBstrB.exe" 
    OK 
    Checking firewall settings OFF 
    Is PnkBstrA explicitly allowed? 
    C:\Windows\system32\PnkBstrA.exe NO 
    Is PnkBstrB explicitly allowed? 
    C:\Windows\system32\PnkBstrB.exe NO 
    Checking if PnkBstrB is running RUNNING 
    Manually stopping PnkBstrB STOPPED 
    Getting port for PnkBstrA OK (44301) 
    Opening socket for packet send OK 
    Sending version packet to PnkBstrA SENT 
    Receiving version from PnkBstrA OK 
    Received 6 bytes from 127.0.0.1:44301 
    Response = 11171 (ms) Version = v1036 
    Getting PnkBstrB install instance OK 
    Sending start packet to PnkBstrA SENT 
    Waiting for packet from PnkBstrA OK 
    Received 3 bytes from 127.0.0.1:44301 
    Response = 20750 (ms) PnkBstrB started. 
    Load SUCCESSFUL. 
    Watching for PnkBstrB instance change (7) CHANGED (8) 
    Getting port for PnkBstrB OK (45301) 
    Sending version packet to PnkBstrB SENT 
    Receiving version from PnkBstrB OK 
    Received 5 bytes from 127.0.0.1:45301 
    Response = 3031 (ms) Version = 2202 
    Checking PnkBstrK driver status NOT FOUND 
    Manually stopping PnkBstrB STOPPED 
    Removing test PnkBstrB file OK 

    ---------------------------------- 
    Tests finished. 

     

     

    i tried all your ways and still have that problem...but anyway thanks.i hope that you can fix it because i bought the bf4 already and i am confused cause i dont know will i get the same problem.i bought the bf3  2 months already but i just can played 80 hours.

  • Anonymous's avatar
    Anonymous
    12 years ago

    i tested everything in this execpt antivirus because i use microsoft essastiail or what it called but im still getting kick i play a half game or less then i getting kick and im getting a error after reintsall punkbuster it says

    cant open file c/windows/system32/logfiles/punkbuster//pnkbstrb.log

    and when i open service i dont have punkbuster b only a 

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