Community ManagerIf required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/
For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/
Thanks.
Thy this links instead, same Websites.
Maybe it works in different language pre set.
FAQ:
https://help.ea.com/tw/help/faq/contact-ea-help/
Contact Us:
https://help.ea.com/tw/contact-us/
Greets,
Travis
@Its_Travis_199 wrote:Thy this links instead, same Websites.
Maybe it works in different language pre set.
FAQ:
https://help.ea.com/tw/help/faq/contact-ea-help/
Contact Us:
https://help.ea.com/tw/contact-us/
Greets,
Travis
Hi @Its_Travis_199 ,
EA are legally not allowed to neither sell nor support any customer on this product in China.
Hence, reason why this player is not having any BF4 Support options as he is based in China.
Next to this, his account has been banned by PunkBuster and we have repeatedly answered to him to no avail, that he needs to work with Evenbalance to resolve a Punkbuster ban. EA has no role or ability to assist in that endeavor.
@EA_Darko @EA_Atic maybe you can interact, as he keeps coming back on the same...
@CyberDyme yeah, i guessed so.
That's why, i mentioned to him that this website might be blocked in his country and that's why he can't acces it.
Greets,
Travis
