I'm having the same problem but when I try to log into my ea account for the same email as my xbox account all my stuff disappears like I've never played battlefield before, any of them. All I want to do is check out my stats and mess with my load out/emblem
Community ManagerWhen you log into the app it might be defaulting to the PC profile. Go to your account within the app and swap to your Xbox One profile.
You need to make sure you're logging into the email address you have assigned to your EA account that the Xbox Gamertag is synced to.
A way to find out what email your Xbox Gamertag is synced to is to log in to our EA Help site by using the Xbox Live login button at the bottom. Once signed in, click on Accounts at the top and then change email address. You'll see it displayed there.
No longer have access to that email? Don't worry, just click here and our EA Advisors will help update it for you.
