Try this steps
1.delete your browse history
2.change your browse try a different one(this solves this problems in most cases)
3.click repair install in bf4 game client in origin
4.re-install origin
5.log out of battlelog and origin and log back in
6.make sore you have the latest battlelog plug-in
7.update your driver
if non helps pleas contact Origin/EA support they will gladly help you whit this problem https://help.ea.com/en/origin go here press contact as give information press i still need help at the bottom of the page and then press start live chat and you will get a live chat whit an EA agent that will be glad to help you
if this helps pleas give XP to my account thanks
mark this as solution if it solves your problem so others will know the answer when they come here
