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6 Replies
- IIPrest0nII9 years agoHero (Retired)
@jmilk003 wrote:
Why do I still have this problem 5 years later? Wake up EA.@jmilk003 Hello and welcome to Answers HQ forums!
As I understand you don't receive an email for Password Reset. If so, please check your Spam folder and other folders in your mailbox. Also, as far as I know similar mails from EA should be received within one hour.
If you still can't receive an email, please contact EA support for assistance: How to contact EA support
You know your saying the same sh*t EA themselves have been saying for years now get it in your heads your email system DOES NOT WORK FIX IT or like its already happening people will jump over to other game company's because you guys dont give a f*ck about the players anymore ive had an origin account since titan fall 1 came out and haven't been able to access it since and apparently it doesn't exist no other online service has as many F*ck ups as you guys please i used to love EA but you guys need stop pumping out half finished games and make actual good online services instead of being the company that sold out to the biggest buyer time and time again.
- ietxmmyrus9 years ago
EA Staff
Hey all,
if you do not receive any email to reset your password, this might have any of those reasons:
- The mail was marked as spam, please check all your folders
- The mail was marked as spam and the email provider filtered the mail so you don't receive it at all
- You have an old email in your account and are checking the wrong inbox
- The account has been compromised and the email address has been changed, but the username hasn't
Regardless of what the reason is, please get in touch with EA Help to find out why this occurs in the first place and maybe update the email address afterwards.
- Anonymous9 years ago
I requested my account recovery over a week ago and there was no email that was supposedly sent. And how come the email has change emails have links that EXPIRE letting hackers get away with it? I have a few games i cannot play because of this poor system
If anybody still has this problem and have ever played SWTOR you can reset your password from their website, since the account password the same.
You have to do this: From the EASPORTS contact us page click help with a game, select a game, scroll to the bottom and hit contact us, select your platform, select manage your account, select hacked account, scroll to the bottom and hit select contact option, select "Sign in so we can give you a customized experience. Trouble signing in, click here", enter your name and email address, select next, then scroll to the bottom and select to receive a call! Once you enter in your information and phone number EA will call you and ask to have them email you a password reset link! Cheers!
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