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Anonymous's avatar
Anonymous
11 years ago

Re: Making an emblem

Hmm, after checking your account I dont see Battlefield Hardline game on it. Are you sure you are using the correct account that the game has been purchased and activated on and that this one is not an alternative account.

Please check that you are using the correct account first.

If you are using the correct account and you do not have more accounts, then this is an account problem and you will need to contact support and follow this steps here: http://help.ea.com/en/article/welcome-to-the-new-and-improved-ea-help-center/ .

8 Replies

  • Anonymous's avatar
    Anonymous
    11 years ago

    yeah i dont know how it could be a different account. i have hardline for xb1 and i made an orgin account and a battlefield account but ill check everything again but im postive i made a bf hardline account

  • Anonymous's avatar
    Anonymous
    11 years ago

    okay i think i figured it out i got on hardline looked at my battlelog and it says battlelog.com/u/4262 now i went to it and it has all my stuff on it agent and everything but how do i sign into to it?

  • Anonymous's avatar
    Anonymous
    11 years ago

    Hello, i made a battlefield account and orgin but i realized later that it wasnt the right one. when i get on hardline i see my battlelog name but how do i sign into that account so i can make lets say an emblem

  • Anonymous's avatar
    Anonymous
    11 years ago

    I have merged your other thread here, as it is about the same problem.

    If you can not access your other account and do not know the logging details, then you will need to contact support sadly.

  • Anonymous's avatar
    Anonymous
    11 years ago

    alright thanks for all your help and sorry for being annoying haha but is the help the same link as before?

  • Anonymous's avatar
    Anonymous
    11 years ago

    Nah you are not being annoying at all, this site is for helping and answering questions after all, we just like to keep the boards clean and have one thread for one question and not several for the same question.

    The EA Help link I gave you from the past page is the same yes. When you need higher support with stuff we can not assist with (like account problems and so on), always go to EA help and create a case for your problem with support.

  • Anonymous's avatar
    Anonymous
    11 years ago

    Can someone please help.

    I'm unable to access my account on desktop but mobile (phone) is fine...except for limited functionality.

    I use the same login credentials. They work on EA site. But when trying to access

    battlelog.battlefield.com/bfh

    it acts like no profile is there. even when i click sign in or sign up again nothing happens. 

    How can i change my emblem?

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