EA_Barry
Community Manager
7 years agoRe: opening a port
Here is a link for port forwarding guides for Zyxel routers: https://portforward.com/zyxel/
Check your router model and follow the relevant guide. If your router model is not shown, using this one is advised: https://portforward.com/zyxel/prestige-623/
Your ISP really should be able to assist with this if you run into difficulty.
Thanks.