Forum Discussion

Re: Packet loss, high latency, latency variation, Xbox One

Hey @MoistBuddha69,

Sorry to hear you're experiencing these issues.

Have you tried any of the steps via the link below?

https://help.ea.com/en-us/help/console/connection-troubleshooting-advanced-xbox/

Some of the steps are very basic, but they could help with the connection problems that you're experiencing in Battlefield 1. 

Give those a shot, and let us know if you still need assistance.

Thank you 🙂 

4 Replies

  • Anonymous's avatar
    Anonymous
    7 years ago
    Thanks for the quick reply, I’ve restarted both the router and my Xbox multiple times over the last week yet the problem is still there, my accounts are linked and everything is up to date too, I’m sure that everything will be fixed eventually but for now it’s a challenge
  • Anonymous's avatar
    Anonymous
    7 years ago
    I’ll definitely give that a go next time I game, will let everyone know if that works 👌🏻