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EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
12 years ago

Re: [PS4] Artifacting/Pixelation Issues

This is odd. Your PS4 may be faulty. Before coming to that conclusion you should try to be sure its not a bad cable etc.

Try the following troubleshooting to eliminate certain things.

  • Uninstall and reinstall the game
  • Try a different HDMI cable.
  • Try playing on another TV, at your mates' house etc.
  • Try different display settings from the PS4 menus.
  • Are you using some adapter on the cable coming from the PS4?

2 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved

    Thanks for the reply, eabarry. I agree, it certainly is odd. I've run through the troubleshooting suggestions you made:

    • I've uninstalled the game three or four times now since the problem occurred. On each occasion, it made no difference to the issue itself.
    • Switched HDMI cables. No change. They run straight from the PS4 to the TV, so no adapter to worry about.
    • Fiddled with the display settings, taking it down to 1080i, 720p. Other than the resolution being lower, didn't have any affect.
    • Lastly, I tried the PS4 out on a different TV in the house today. Smaller TV, still full HD. Same issue. I also changed the display settings, but again, to no avail.

    This being the case, is the issue more likely to be a hardware fault than a software issue? If so, I'll contact Sony and request a replacement. I just wanted to cover all the bases first.

    Thanks, again.

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    12 years ago

    It does at this point seem more likely to be a hardware issue. Do contact sony and follow any troubleshooting steps they may request you to perform.

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