Re: rubber banding
Since you haven't spent the time listing what and how you have tried to solve your problem, or havn't explained it or explained the problem in proper detail, there's no point in me/us guessing. I do however want to help so here's some universal solutions to most problems. Hope that helps.
Post better:
- Please write descriptive (also the subject line) so the right people find your question and knows what it contain
- Have it worked before? When did it start not working and what did you do just before that?
- Post relevant log files, screenshots, descriptions, exact error messages, and all other relevant information(like platform) - even if it's stupid and obvious (there's a lot of clueless people on the internet ;-) )
-Tell what you have tried and how you did it and what the results are, in DETAIL
Check for current outages and bugs:
- Check the Battlefield server status: ( http://www.ea.com/servers/battlefield3 )
- Check the Origin server status: http://www.origin.com/us/status
- Check News and Official Announcements on Battlelog for outages and current problems
Common questions:
- Banned? Read this: ( https://help.ea.com/in/article/information-about-banned-or-suspended-accounts )
- Veteran status / M1911 pistol / Gun Club: The Gun Club is gone and now requires a veteran status to obtain, this is gained from playing other Battlefield games. Play4Free, Heroes and 1942 is free to download and play and each give a veteran rank. Other games can be registrered at http://www.battlefieldbadcompany2.com/veteran. If that doesn't work contact EA support.
- How to contact EA? Go to https://help.ea.com/contact-us . Fill in keywords then product, category and platform. Press 'Find Solutions' --> 'I Still Need Help'. Contact options will appear. If live chat/phone does not appear, it might be closed in your area at the moment and you might consider changing it to: 'United States' or something else in the language selector in the bottom of the site.
- Can't access DLC/Premium? To find and handle your DLC right-click your game in Origin and click 'show game details' and scroll down to 'expansions'
Common mistakes:
- Can't find your game? Make sure you have bought BF3: Premium Edition and not just Premium.
- EA ANSWER ME!! Answers HQ is a place where users help fellow users, not a place where you can contact EA.
Things you should always try:
- Make sure your computer meet all the game requirements ( http://gamesystemrequirements.com/games.php?id=1297 )
- Try restarting your computer and network equipment (routers, switches etc.)
- Try another browser (Chrome/FireFox/IE)
- Try repairing your game in Origin (right click --> repair)
- Try reloading your games in Origin by pressing "Reload My Games"
- Check if Punkbuster is running correctly and update it manually ( https://help.ea.com/in/article/punkbuster-technical-issues )
- Try setting bf3.exe and Origin as a trusted application in the windows(/other) firewall
- Update ALL your drivers especially the graphics card but also components like soundcards, network card, motherboard/chipset, headset and mouse+keyboard, to the newest version, if the problem came with a new driver then remove that driver and downgrade to the driver that worked.
- Try testing if the problem is still there if you perform a clean boot ( http://support.microsoft.com/kb/929135 )
- Look for the problem in the pinned threads like - Check the READ FIRST post http://answers.ea.com/t5/Battlefield-3/READ-FIRST-Known-issues-guides-and-FAQs/m-p/215092/highlight/true#M17936 and http://answers.ea.com/t5/Battlefield-3/Battlefield-3-fixes-guide-read-carefully/td-p/76264
Troubleshooting:
- Try flushdns to flush your dns cache ( http://www.wikihow.com/Flush-DNS )
- Make sure Origin doesn't have connection issues ( https://help.ea.com/article/connection-issues-with-origin )
- Make sure the correct ports for BF3 is open ( https://help.ea.com/article/online-ports-for-battlefield-3 )
- Try cleaning your browsers' cache and temporary files using CCleaner ( http://www.piriform.com/ccleaner )
- Try reinstalling Origin by manually uninstalling first ( https://help.ea.com/article/manually-uninstalling-origin ) + make sure it's the newest version
- Try reinstalling the game by manually uninstalling first ( https://help.ea.com/article/How-to-manually-uninstall-Battlefield-3 )
- If you have a Realtek soundcard try disabling it in the BIOS
- Try deleting the BF3 Settings folder in C:/Users/USERNAME/My Documents/Battlefield 3
- Possible connection problems? Try doing a UOtrace to EA's servers to check for problems - https://help.ea.com/article/how-to-uo-trace - also do a pingtest.net and a speedtest.net and remember to post all the results.
- DirectX error? Try reinstalling DirectX ( http://pcsupport.about.com/od/fixtheproblem/ht/directx9xp.htm )
- Use Windows Eventviewer to look at the error in xml and copy/paste the solution here
- Run Origin and Battlefield 3 as administrator ( http://technet.microsoft.com/en-us/magazine/ff431742.aspx )
- Go to the cloud button on BF3 and uncheck the “enable cloud storage for all games” box. Launch the game, quit it and re-enable the cloud storage box. Make sure to use the local data when the information box popping up.
Please accept solutions if they are correct and press the XP button if somebody helped you. This way you help others in the same situation.
Cheers
-Carbonic
