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Anonymous's avatar
Anonymous
13 years ago

reactivated account issues, Authentication Code already used

Hi, I havent played or used origin for some time and when i recently came back to play my account login details didnt work. I emailed origin but had no reply so i created a new account with the same email address as my old account which worked. Now when i go to play bf3 it asks me to authenticate the game, I downloaded the game so have no disks but do have the email that was sent to me with the authentication code but it says that it has already been used.

Both the old account and new have been registered to the same email address with the codes beening sent to it so how do I get bf3 to work now?????

1 Reply

  • Anonymous's avatar
    Anonymous
    13 years ago

    Once a game is registered it can not be re registered. The game is locked to the user you used to register the game. You need to access the first account. If you can not login you may have to contact EA customer support to resolve that issue.

    [READ FIRST] Common Questions & Issues: Email change, merge, compromised, codes, online pass, gamert...

     

     

    How to contact Customer Service/Game Advisors:

     


    1 Click on the following link: https://help.ea.com/contact-us
    2 Make sure you are logged in (top right corner)
    3 Click on the blue button "Contact a Game Advisor"
    4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
    5 Select the type of issue and the platform you play on, and click on "Find Solutions".
    6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
    7 Select a contact option. Note that you may get different contact options depending on your country.

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