We couldn't keep you connected to this server because you have been kicked by one of its administrators.

Try joining another server and remember to always play by the rules and be courteous of your fellow players while in-game.

You can also try playing on unranked servers to avoid similar issues in the future.

Need more account help?

Read our EA Help articles about other account-related issues you might have:

• How to maintain your account security and safety
• Information about banned or suspended accounts
• Battlefield Hardline ban codes issued by FairFight
• Linking your Gamertag, PSN ID, and Origin Account
• How to log in to your Origin Account for EA Help

Need more help in Battlefield Hardline?

You can find all of our tips, issue workarounds, and even gameplay help straight from the game team on our Battlefield Hardline page.

To get involved in the Battlefield community, head to the Battlefield forums and let us know what you do and don't like about the game and get to know your comrades and fellow players.

Let us know about any problems you run into and find out if anyone else has shared the same issue by heading to our Answer HQ Battlefield Hardline board.

We couldn't keep you connected to this server because you have been banned by one of its administrators.

Try joining another server and remember to always play by the rules and be courteous of your fellow players while in-game.

You can also try playing on unranked servers to avoid similar issues in the future.

Need more account help?

Read our EA Help articles about other account-related issues you might have:

• How to maintain your account security and safety
• Information about banned or suspended accounts
• Battlefield Hardline ban codes issued by FairFight
• Linking your Gamertag, PSN ID, and Origin Account
• How to log in to your Origin Account for EA Help

Need more help in Battlefield Hardline?

You can find all of our tips, issue workarounds, and even gameplay help straight from the game team on our Battlefield Hardline page.

To get involved in the Battlefield community, head to the Battlefield forums and let us know what you do and don't like about the game and get to know your comrades and fellow players.

Let us know about any problems you run into and find out if anyone else has shared the same issue by heading to our Answer HQ Battlefield Hardline board.

We couldn't keep you connected to this server because you have been kicked by the PunkBuster system.

If this is the first time this has happened and you believe it may be in error, try updating or reinstalling PunkBuster.

• If you're reinstalling PunkBuster, be sure to uninstall it first.

If you need more information about your PunkBuster violation or need to appeal your ban with EvenBalance, you can find more information on the next steps to take in our article here on EA Help.

Need more account help?

Read our EA Help articles about other account-related issues you might have:

• How to maintain your account security and safety
• Information about banned or suspended accounts
• Battlefield Hardline ban codes issued by FairFight
• Linking your Gamertag, PSN ID, and Origin Account
• How to log in to your Origin Account for EA Help

Need more help in Battlefield Hardline?

You can find all of our tips, issue workarounds, and even gameplay help straight from the game team on our Battlefield Hardline page.

To get involved in the Battlefield community, head to the Battlefield forums and let us know what you do and don't like about the game and get to know your comrades and fellow players.

Let us know about any problems you run into and find out if anyone else has shared the same issue by heading to our Answer HQ Battlefield Hardline board.

We couldn't connect you to this server because your password is incorrect.

Make sure that you're logged in to both the Origin client and Battlelog before trying to join another game.

If you're already logged in to both, try logging out and back in to both the Origin client and Battlelog to get in the game.

Need more account help?

Read our EA Help articles about other account-related issues you might have:

• How to maintain your account security and safety
• Information about banned or suspended accounts
• Battlefield Hardline ban codes issued by FairFight
• Linking your Gamertag, PSN ID, and Origin Account
• How to log in to your Origin Account for EA Help

Need more help in Battlefield Hardline?

You can find all of our tips, issue workarounds, and even gameplay help straight from the game team on our Battlefield Hardline page.

To get involved in the Battlefield community, head to the Battlefield forums and let us know what you do and don't like about the game and get to know your comrades and fellow players.

Let us know about any problems you run into and find out if anyone else has shared the same issue by heading to our Answer HQ Battlefield Hardline board.

We couldn't keep you connected to this server because you have been idle, or inactive, for too long.

Make sure you leave the game if you're going to be away from your match for an extended period of time.

If you have to step away from your game but are unsure for how long, try becoming a spectator of the match rather than an active player.

Need more account help?

Read our EA Help articles about other account-related issues you might have:

• How to maintain your account security and safety
• Information about banned or suspended accounts
• Battlefield Hardline ban codes issued by FairFight
• Linking your Gamertag, PSN ID, and Origin Account
• How to log in to your Origin Account for EA Help

Need more help in Battlefield Hardline?

You can find all of our tips, issue workarounds, and even gameplay help straight from the game team on our Battlefield Hardline page.

To get involved in the Battlefield community, head to the Battlefield forums and let us know what you do and don't like about the game and get to know your comrades and fellow players.

Let us know about any problems you run into and find out if anyone else has shared the same issue by heading to our Answer HQ Battlefield Hardline board.

We couldn't keep you connected to Battlefield Hardline because your login session has expired.

Try re-logging in to the Origin client and Battlelog to get back in the game.

If this continues to happen, check the Battlefield Hardline page of EA Help for any outgoing alerts or outages.

Need more account help?

Read our EA Help articles about other account-related issues you might have:

• How to maintain your account security and safety
• Information about banned or suspended accounts
• Battlefield Hardline ban codes issued by FairFight
• Linking your Gamertag, PSN ID, and Origin Account
• How to log in to your Origin Account for EA Help

Need more help in Battlefield Hardline?

You can find all of our tips, issue workarounds, and even gameplay help straight from the game team on our Battlefield Hardline page.

To get involved in the Battlefield community, head to the Battlefield forums and let us know what you do and don't like about the game and get to know your comrades and fellow players.

Let us know about any problems you run into and find out if anyone else has shared the same issue by heading to our Answer HQ Battlefield Hardline board.

If you haven't yet purchased your copy of Battlefield Hardline, head to the Origin Store for more information.

If you have purchased Battlefield Hardline and are receiving this message in error, try logging out of and back into the Origin client and Battlelog to get back into the game.

If you continue running into this error, trying repairing your Battlefield Hardline installtion by right-clicking its tile in the My Games tab of the Origin client and selecting Repair.

Need more download, installation, or launch help?

Read our EA Help articles about other game client-related issues you might have:

• Getting started in Battlefield Hardline
• Redeem your code in Origin
• How do I download my new game in Origin?
• Programs that may conflict with Origin
• How to use CCleaner to fix PC issues
• How to use Decrap to fix PC issues
• Backing up and restoring your Origin games
• How to use Origin Error Reporting

Need more help in Battlefield Hardline?

You can find all of our tips, issue workarounds, and even gameplay help straight from the game team on our Battlefield Hardline page.

To get involved in the Battlefield community, head to the Battlefield forums and let us know what you do and don't like about the game and get to know your comrades and fellow players.

Let us know about any problems you run into and find out if anyone else has shared the same issue by heading to our Answer HQ Battlefield Hardline board.

We couldn't connect you to this server because some files are missing from your version of Battlefield Hardline.

Try right-clicking the Battlefield Hardline tile in your My Games tab in Origin and selecting Check for Updates.

If no updates are available for you, right-click the Battlefield Hardline game tile again and this time, click Repair.

If you still receive this error after updating or repairing your game, remove the game from your computer by right-clicking its game tile and clicking Uninstall. Once you've run through the uninstallation process, right-click it one more time and select Download and reinstall Battlefield Hardline to make sure all your game files are correct.

Need more download, installation, or launch help?

Read our EA Help articles about other game client-related issues you might have:

• Getting started in Battlefield Hardline
• Redeem your code in Origin
• How do I download my new game in Origin?
• Programs that may conflict with Origin
• How to use CCleaner to fix PC issues
• How to use Decrap to fix PC issues
• Backing up and restoring your Origin games
• How to use Origin Error Reporting

Need more help in Battlefield Hardline?

You can find all of our tips, issue workarounds, and even gameplay help straight from the game team on our Battlefield Hardline page.

To get involved in the Battlefield community, head to the Battlefield forums and let us know what you do and don't like about the game and get to know your comrades and fellow players.

Let us know about any problems you run into and find out if anyone else has shared the same issue by heading to our Answer HQ Battlefield Hardline board.

We couldn't connect you to this server because your game client is missing some updated files on this server. Usually this means you need to update your game or the server is using downloadable content, or DLC, you don't have.

If you haven't purchased any Battlefield Hardline DLC, make sure you don't join a server running DLC-specific game content. You can find more info about Battlefield Hardline DLC at battlefield.com/hardline.

If you should have access to this server, for instance, if you're a Battlefield Hardline Premium member, try right-clicking the Battlefield Hardline tile in your My Games tab in Origin and selecting Check for Updates.

If no updates are available for you, right-click the Battlefield Hardline game tile again and this time, click Repair.

If you still receive this error after updating or repairing your game, remove the game from your computer by right-clicking its game tile and clicking Uninstall. Once you've run through the uninstallation process, right-click it one more time and select Download and reinstall Battlefield Hardline to make sure all your game files are correct.

Need more download, installation, or launch help?

Read our EA Help articles about other game client-related issues you might have:

• Getting started in Battlefield Hardline
• Redeem your code in Origin
• How do I download my new game in Origin?
• Programs that may conflict with Origin
• How to use CCleaner to fix PC issues
• How to use Decrap to fix PC issues
• Backing up and restoring your Origin games
• How to use Origin Error Reporting

Need more help in Battlefield Hardline?

You can find all of our tips, issue workarounds, and even gameplay help straight from the game team on our Battlefield Hardline page.

To get involved in the Battlefield community, head to the Battlefield forums and let us know what you do and don't like about the game and get to know your comrades and fellow players.

Let us know about any problems you run into and find out if anyone else has shared the same issue by heading to our Answer HQ Battlefield Hardline board.

You were disconnected from this server because we weren't able to communicate with the server you were trying to join to quickly enough and the connection timed out.

If this is the first time this has happened recently, try re-logging into the Origin client and Batttlelog or restarting your router before joining another server.

If you've seen this error repeatedly in a short amount of time, check EA Help for any ongoing issues or outages that may be causing the problem.

If you repeatedly receive this error, try some of the common connection troubleshooting steps below to get back in the game.

Need more internet connectivity help?

• Read our EA Help articles about other game client-related issues you might have:

  • How to troubleshoot connectivity issuues
  • Losing connection ot EA servers
  • Troubleshooting help for EA server connection loss
  • Flushing your DNS cache
  • Opening TCP or UDP Ports for connection issues
  • Troubleshooting connection issues with multiple devices on the same network
  • Can I use Origin with a proxy server?
  • Programs that may conflict with Origin
  • How to perform a server ping or traceroute

Need more help in Battlefield Hardline?

You can find all of our tips, issue workarounds, and even gameplay help straight from the game team on our Battlefield Hardline page.

To get involved in the Battlefield community, head to the Battlefield forums and let us know what you do and don't like about the game and get to know your comrades and fellow players.

Let us know about any problems you run into and find out if anyone else has shared the same issue by heading to our Answer HQ Battlefield Hardline board.