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Anonymous's avatar
Anonymous
13 years ago

Redeemed my premium code in the marketplace.... can't access DLC. XBOX360

I purchased battlefield 3 premium edition the other day from my local gamestop and when i got home and opened the game i follwed the instructions on the inside pamphlet which told me to redeem the code in the xbox live marketplace, it gave me access to the maps, but none of the shortcuts, guns, or camos.  Upon starting the game up it says  to redeem the code in the in game store or i will be charged twice which directly conflicts the instruction on the pamphlet.  If an EA rep could please help me out it would be much appreciated.

battlefield 3

1 Reply

  • Anonymous's avatar
    Anonymous
    13 years ago

    [READ FIRST] Common Questions & Issues: Email change, merge, compromised, codes, online pass, gamert...

     

    If you still need assistance, contact Customer Service/Game Advisors, here's how:

     

     

    1 Click on the following link: https://help.ea.com/contact-us
    2 Make sure you are logged in (top right corner)
    3 Click on the blue button "Contact a Game Advisor"
    4 Enter the name of your game or product (or "Origin" for account-related issues) and click "Find Solutions"
    5 Select the type of issue and the platform you play on, and click on "Find Solutions".
    6 Click on the blue button "I still need help" if the FAQ articles do not apply to your situation.
    7 Select a contact option. Note that you may get different contact options depending on your country.
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