If it's early enough you should be able to just cancel the pre-order through the Order History. In the Origin client click "Origin" in the top left, then Order History.
If you can't do this, you'll want to contact support to take a look at individual cases.
Community AdminIf it's early enough you should be able to just cancel the pre-order through the Order History. In the Origin client click "Origin" in the top left, then Order History.
If you can't do this, you'll want to contact support to take a look at individual cases.
Tried to refund game Battlefield 1, 23.11.2016.Nr :1002334855000 There is all time "refund request. I don't see this in "my case" what now ?
Community Admin@JamajkaStyles Hi, I can just see that the refund is in the "requested" stage. As we're well past the 10 days now, I think the best way forward is to reach out to support using the steps Andy's posted above.
They should be able to take a closer look and clear things up.
I will try. Thank u for fast replay 🙂
