Ryzen Users Crashing Constantly
Ryzen users are crashing every 5-15 minutes, sometimes even less. The game is unplayable. Reddit Thread with users having issues: https://www.reddit.com/r/battlefield_one/comments/8hmbrd/i_crashed_...
Forum Discussion
@PanterA229 @Crookbot @OopsUUUUU @Valenookua,
Hey guys,
I've heard of this issue occurring for a lot of Ryzen Users.
Have you tried Clearing the Origin Cache?
I've heard this works for some people.
Follow the steps here:
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
Also, try manually uninstalling/reinstalling Origin:
https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/
Let us know if you still need assistance after this.
Thanks 🙂
can confirm that clearing cache didnt do anything, something in this patch critically damaged something for ryzen users
i managed to force another windows update(Big one, guess it was april) and that fixed it for me, no crash since
Thanks for all the dxdiag files. They help.
@moeh86 wrote:
i managed to force another windows update(Big one, guess it was april) and that fixed it for me, no crash since
Now this is interesting. All the provided dxdiag's use the last Windows build: 16299 and not the new 17134. Can anyone confirm upgrading to build 17134 Windows 10 April 2018 Update stops the crashing?
@Carbonic I upgraded to this windows update last night :
May 8, 2018—KB4103727 (OS Build 16299.431)
it seemed to have worked as I was able to complete rounds last night, Ill be trying out some more today and report back if i get crashes
- @moeh86
Can you let us know which update is that ? like numbers and stuff.
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