Forum Discussion

Seasoned Newcomer

7 years ago

Ryzen Users Crashing Constantly

Ryzen users are crashing every 5-15 minutes, sometimes even less. The game is unplayable. Reddit Thread with users having issues: https://www.reddit.com/r/battlefield_one/comments/8hmbrd/i_crashed_...

battlefield 1

Criti-Choco

7 years ago

@iluminatethesky

can confirm that clearing cache didnt do anything, something in this patch critically damaged something for ryzen users

Anonymous

7 years ago

i managed to force another windows update(Big one, guess it was april) and that fixed it for me, no crash since

Carbonic
Hero+
7 years ago
Thanks for all the dxdiag files. They help.

@moeh86 wrote:

i managed to force another windows update(Big one, guess it was april) and that fixed it for me, no crash since

Now this is interesting. All the provided dxdiag's use the last Windows build: 16299 and not the new 17134. Can anyone confirm upgrading to build 17134 Windows 10 April 2018 Update stops the crashing?
- Criti-Choco
  7 years ago
  @Carbonic I upgraded to this windows update last night :
  May 8, 2018—KB4103727 (OS Build 16299.431)
  it seemed to have worked as I was able to complete rounds last night, Ill be trying out some more today and report back if i get crashes
  - Criti-Choco
    7 years ago
    Just to confirm, I manage to finish an entire round of operation no crashes.
    
    This is after I installed the windows update (windows 10): KB4103727 (OS Build 16299.431)
PanterA229
7 years ago
@moeh86
Can you let us know which update is that ? like numbers and stuff.