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Phugazi's avatar
Phugazi
New Traveler
11 years ago

Server Timeout Error - Might be CPU temp overload related

Hey guys, I think I may have figured out my server timeout error and freeze up issue. Not sure it will solve everyone's freeze up issue but at least it gives you another area to check.

I ran across a forum post somewhere that prompted me to check/monitor my CPU temp when I started into a multi-gamer session. So I had HWMonitor running in the background and played until I got booted with the "server timeout issue". As soon as I was dropped, I looked at my CPU temp and noticed it was running in the high 60's Celsius which is much too high even for a AMD FX-6300 under load. So I believe my freezes are due to CPU temp overload, so anyone having the same issue might want to check their CPU temps after they are dropped from the game as well.

I still didn't have this issue before the Fall patch so I'm thinking the added changes are working the CPU harder than before the patch. I'm only running the stock AMD cooler so it apparently is underrated now. Going to upgrade to a Cooler Master Hyper 212 EVO fan and see if that finally cures the issue. Hope this info helps someone else still searching for a solution.

battlefield 4

4 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    11 years ago

    60 degrees Celcius is not considered an overheating temperature. Your CPU can run at this temperature without issue 24/7.

  • Phugazi's avatar
    Phugazi
    New Traveler
    11 years ago

    It was actually hitting 60+ which means it could probably be hitting upwards of high 60s or low 70s. So if it's overheating briefly in game and freezing up the PC, I would think that could be causing the server timeout issue. Considering all other EA's suggestions for resolving the server timeout issue hasn't worked, I can't rule this out as a possibly. I did not have the server timeout issue before the Fall patch and I'm able to go back and play BF3 fine with no server timeout issues. So logically I can't rule out overheating being a potential issue in my case.

    I have tried the following fixes:

    • Updated Punkbuster
    • Updated BattleLog plugins
    • Tried multiple browsers (Chrome, IE, Firefox)
    • Restarted PC after each change/update
    • Updated to latest Catalyst drivers (v14.9)
    • Reverted back to old Cataylst drivers (v14.4)
    • Repaired BF4 install
    • Run in DX mode
    • Run in Mantle mode
    • Reinstalled Windows 8.1 Pro and re-downloaded Origin games

    Did not have the timeout issue before Fall patch. Have I missed any resolution items here?

    OS: Windows 8.1 Pro
    Video: AMD Radeon HD 7950
    Video Driver: Catalyst v14.301.1001
    CPU: AMD FX 6300

    HDD: SSD
    Plugin: battlelog-web-plugins_2.5.1_149
    Browser: Chrome 37.0.2062.124

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    11 years ago

    @Phugazi 

    If you were having overtemp situations then you would be seeing bluescreens and/or spontaneous reboots.

    Server timeouts are caused by connectivity issues. Try the following:

    • Power cycle your router
    • Connect to your router directly with a cable rather than wirelessly
    • If possible, test with a different router
    • If available, update your router firmware.
    • It may be worthwhile testing connectivity while using Google DNS: https://developers.google.com/speed/public-dns/docs/using
  • Phugazi's avatar
    Phugazi
    New Traveler
    11 years ago

    I had already tried:

    • Power cycle your router
    • Connect to your router directly with a cable rather than wirelessly

    Still had the error. If my router was the issue wouldn't I be having the same issues playing BF3 or surfing online? Also, I can swtich to my gaming laptop and play BF4 fine without the server timeout issues wirelessly and on the same router. 

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