Forum Discussion

ThvnderSteel's avatar
ThvnderSteel
7 years ago
Solved

Skin duplicate scrapped twice

I opened a battlepack last night and it gave me a duplicate skin.  But when I went to scrap the duplicate it scrapped the original skin as well.  I would like to know how to get the original skin bac...
battlefield 1
  • Its_Travis_199's avatar
    Its_Travis_199
    7 years ago

    @ThvnderSteel

    In that case you can just hit up the Support here: https://help.ea.com/en/ as been mentioned above. Cause we can't do anything in the Forum against your issue.

    But the Support there should be able to add you the missing Skin and just take the Scraps away which you got instead.

    Juat explain your issue in a Live Chat session and they'll do what they can. 🙂

Ourumov13's avatar
Ourumov13
Legend
7 years ago

That shouldn´t have happened 🤔

Are you 100% sure? Did you get the correct amount of scraps in return?

The only way to get it back is through Battlepacks or scrap exchange, I doubt that EA Support will be able to help you.

But you can give it a try: https://help.ea.com/en/

ThvnderSteel's avatar
ThvnderSteel
7 years ago
  • HIV positive sir.  
  • I did get 540 scraps like it went ahead and scrapped the skin already in my inventory.  As of now the skin is no longer available in my inventory BUT after I got the double scraps, I checked to see if the skin was still equipped and it was.  
  • I could understand getting the skin back the ways you mentioned, considering I only spend my scraps on legendary packs.  But since ALL of the skins are available and theres no way to deter getting duplicates, I feel very s****** over.
  • Sure theres no way I can get the skin returned to me (legitimately) but I think this is the main issue with handing out so many duplicate skins in battlepacks and sweeping it under the rug like nothing can be done to correct this.  The odds are in favor of getting duplicates and it needs to be regulated more to ensure duplicates aren't as prevalent.  
  • Its_Travis_199's avatar
    Its_Travis_199
    Hero+
    7 years ago

    @ThvnderSteel

    In that case you can just hit up the Support here: https://help.ea.com/en/ as been mentioned above. Cause we can't do anything in the Forum against your issue.

    But the Support there should be able to add you the missing Skin and just take the Scraps away which you got instead.

    Juat explain your issue in a Live Chat session and they'll do what they can. 🙂

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