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Anonymous's avatar
Anonymous
12 years ago

[SOLUTION] Origin Humble Bundle - Games Are Gone From Origin

If your games, that you have bought from Origin Humble Bundle, are gone, here is a solution.

Write an email to Humble Bundle support: contact @ humblebundle . com  (remove spaces)

Email shoud contain explanation of your problem and your 12-digit Transaction ID (you can find this on Humble Bundle email you recieved after your payment). I have no idea if you can refund your cdkeys only with your email adress.

Support will check the code and send you URL with gift new redeem codes.

Redeem codes on your Origin account and happy hunting.

What is the reason for this?

It appears that your key for the Humble Origin Bundle was identified as being fraudulent by our credit card provider.

The order has been refunded back to the card used to make the purchase and all keys contained within have been revoked on Origin and Steam.

 

We apologize for any inconvenience and appreciate your patience and understanding in this matter.

Regards,

Support,
Humble Bundle

 

2 Replies

  • I wrote them an e-mail but they just told me the same thing I already knew.That the purchase was identified as fraudulent and they didn't provided me with new keys.I don't get it ...why?I already had the games for like 3 weeks and didn't had any problem. It's so nice to have my games removed without any kind of notice or warning.What is this bull**bleep** seriously?I was thinking about buying Battlefield4 but what's the guarantee that it won't just disappear from my library and there is nothing I can do about it.

  • Anonymous's avatar
    Anonymous
    12 years ago

    so it is uncertain wether or not support can help u without the transaction ID thing although the games were registered to  my account  -_-

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