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Anonymous
11 years ago

The email from my account does not exist anymore

Hi,

My account has got a email adress which has got a email address registered that recently has been deleted by the mail server its self. Now I cant access my account anymore because it says that it needs a security code sent to the email.

1 Reply

  • Answer HQ is a community based public, mostly technical, support forum. To contact an EA Advisor directly you will have to go to:

    http://help.ea.com/contact-us

    then you can create a new conversation with an EA advisor by clicking "New Conversation".

    1

    Then you have to select the product you want help with, the platform and the topic

    2

    When you have done that you need to select the method to make contact with EA

    5

    The available methods depend time of day, time of week and holidays in the country selected in the selector in the top left corner:

    4

    Changing the above language to United States or similar can sometime make live chat appear if it's not available in your country.

    I hope this guide helps you properly contact a EA representative.

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