Unable to sync cloud storage data
Hi, I have problem with battlefield 1, I can't run the game It's saying "unable to sync cloud storage data" I click "play anyway' but nothing happen Please help
Forum Discussion
Did EA or Origin ever fix the cloud storage sync problem?
EA_ArchiEA Staff (Retired)
Hello @2rottenballs
I am really sorry for any troubles, you are having with the game. Can you give us some additional details about this issue and your platform, and we will do our best to help you.
Cheers,
Archi
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I have Cloud Sync problem too ☹️ It appears time-to-time. Today i can't play game...
@SRBNenad1971 wrote:
I have Cloud Sync problem too ☹️ It appears time-to-time. Today i can't play game...
@SRBNenad1971 Do you have the same issue like in original post ? Have you tried to disable Cloud Storage in Application Settings of Origin in "Install & Saves" tab and also in Game Properties by right-clicking on the game icon in your Library and select Game Properties ?
Ive worked with EA without success. They had me delete the temp files by START\%temp%\ ENTER...thyen deleting the temp files. Then rune the Origin BF1 REPAIR.... reboot PC. However, this did noyt fix the issue.
This is what I told EA :
"Cannot play BF1 Ultimate Edition from Origin. From Origin window select PLAY, the LAUNCHING window is displayed indicating CLOUD Syncing is 100%. But flashes back to Origin BF1 PLAY button window. Ran ORIGIN Update and ORIGIN Repair, disconnected and rebooted reconnected router, Used ORIGIN Download Manager. Also, when PLAY is selected Origin reports “A recent sync with the cloud has been interrupted or a sync is currently in progress on another computer. Please try again later. " Then Selected PLAY ANYWAY and Origin reports “Your latest cloud storage data may not be available.” Selected RETRY SYNC, reports Error syncing Cloud Storage data.” It has been 3 days waiting for sync and still unsuccessful."
ietxmmyrusEA Staff
Hey @2rottenballs,
if the cloud save won't load, you can go ahead and deactivate that option in Origin -> Application Settings -> Installation.
Launch the game, change your settings, close the game - if you now turn back on cloud save you should be prompted which save you wanna continue with, since they're different now. It should allow you to override the cloud save with the local one.
If that fails as well, you can always go ahead and deactivate cloud save, delete your local settings file (NOTE: this will reset your campaign progress and settings - your MP progress won't be affected) and then relaunch the game. Play a while and afterwards, as above, reactivate cloud save and overwrite your cloud save with the local files.
