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duqysiz3kr6u's avatar
duqysiz3kr6u
Newcomer
6 months ago
Solved

Unjust Ban - EA is Not Responding!

My account was suddenly banned without prior warning or clear explanation, and I haven't received any response from EA Support despite reaching out.   Here is the situation:   Unjust Ban: I was s...
  • danisoff's avatar
    6 months ago

    Hello duqysiz3kr6u,

    You will need to speak to the Terms of Service team. 

    The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/

    1. Click Contact us at the top of any page on EA Help.
    2. Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
    3. Choose your platform.
    4. Select Manage my account, then Banned or suspended account.
    5. Fill out any other details below.
      • For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
    6. Click Select contact option.
    7. Sign in to your account that has the ban or suspension, if you aren’t already.

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