Why is Premium not free to download after stats transfer from PS3 to PS4?

Are you using the same PSN ID for both the PS3 and PS4?

You need to go to the premium section of the BF4 in game store and repurchase premium for zero dollars. You will go through the check out procedure, then close BF4 completely via the options button on the DS4 controller. Go to your downloads and make sure premium completely downloads and installs and then start BF4 and return to the premium section of the BF4 in game store and download all of the expansions.

If you are using the same exact PSN ID as you did on PS3 and premium isn't free and it tries to charge you, then you will need to speak with Playstation customer support and find out what is happening.

You can contact Playstation customer support here if needed:

Sony Computer Entertainment America LLC
Support Site: www.us.playstation.com/Support
Consumer Services Technical Support: 1-800-345-7669
PlayStation®Network Accounts and Billing Support: 1-877-971-7669

Yes I'm using the same account from my PS3.

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@ragnarok013 wrote:

You need to go to the premium section of the BF4 in game store and repurchase premium for zero dollars. You will go through the check out procedure, then close BF4 completely via the options button on the DS4 controller. Go to your downloads and make sure premium completely downloads and installs and then start BF4 and return to the premium section of the BF4 in game store and download all of the expansions.

If you are using the same exact PSN ID as you did on PS3 and premium isn't free and it tries to charge you, then you will need to speak with Playstation customer support and find out what is happening.

You can contact Playstation customer support here if needed:

Sony Computer Entertainment America LLC
Support Site: www.us.playstation.com/Support
Consumer Services Technical Support: 1-800-345-7669
PlayStation®Network Accounts and Billing Support: 1-877-971-7669

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Like Ragnarok said, so please give credit to Raganrok.

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Hey ragnarok013, can you explain what you've said step by step like 1, 2 and 3 something like that please? And what 'game store' are you talking about PlayStation Store? And the phone number '1-800-345-7669 is in the US I'm in Asia is there a number for Asia?

EA_Barry, yes I am using the same PSN ID from my PS3 in PS4.

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@phi127 wrote:

Hey ragnarok013, can you explain what you've said step by step like 1, 2 and 3 something like that please? And what 'game store' are you talking about PlayStation Store? And the phone number '1-800-345-7669 is in the US I'm in Asia is there a number for Asia?

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The BF4 in game store is available from the main title screen of BF4, from there go to the premium section.  It is best to download everything from the premium section of the in game store, although on the Playstation platform you can normally download the expansions straight from the PSN store as well since Premium is listed in your account services.

Here are the world wide contact pages for Playstation support to include several Asian regions:  http://www.playstation.com/support/