Forum Discussion

Teriammikayaar's avatar
8 years ago
Solved

You have lost connection to the session

Every time I try to join a server it gives me this splash screen five seconds into joining the session. Even if  I click ok the "joining server" message on the top right corner stays there and I cannot connect to any other server. Also, all the servers are showing the exact same ping for some reason. I have tried port-forwarding and all the troubleshooting steps but nothing seems to work.I have a decent internet connection and my system meets the requirements of the game. Pls help . (update)---> just found out that i can join a game via quick match but not through the server browser or favourites tab 🙂

  • SolitaryEclectic's avatar
    SolitaryEclectic
    8 years ago

    @Teriammikayaar Do you get any error at all ? Other things to look at and try....


    1- turn off PC

    2- Unplug power from modem and router if you have both

    3- Leave it unplugged 10 min no less

    4- If you have both modem and router then ... After 10 min plug modem back in let it fully boot up. Then plug in router and let it fully boot up.

    5- Then turn on PC test BF4 and see if it helps keep you connected to the server. 

    Other things to look at the windows scan will make sure windows 7 is not helping to make the issue.....

    Test your windows for errors as a clean windows install does not always make a stable windows.

    NOTE: Running SFC does not guarantee the crash will not happen, but it will ensure it is not because a windows Dll or file is corrupted in windows.

    This works in all windows O/S vista Win7, Win8 , Win8.1 and win 10 windows system file checker :] Copy and past this to note pad and put it on your desktop. As open programs can give you errors when you run this.

    sfc /scannow, ever hear of it if not your going to love this, it will inspect all the important windows files as well as the windows DLL files. If windows system file checker finds any issues with the windows files and windows DLL files it will replace them / try to fix them. This little tool as well as the event viewer on a PC saved me and fully helped me fix my BF4 issues as well as saved me many a format since I found it. This is the best toy they ever put in windows :womanvery-happy:

    -For win7 go to start/ bottom left screen / windows globe .. Right click in search type cmd and right click cmd pick run as administrator.

    1-Open administrator command prompt and close web pages and programs like Origin, Steam etc.

    2-Type or copy and paste in sfc /scannow and hit enter, This takes 5 min to 15 min SSD vs HD

    3-This can go one of a few ways ..... no errors ... it fixed some errors ..... could not fix all errors...... does not finish checking and errors out ....... and the last one could not fix errors at all :/

    4-After its done REBOOT PC and Run sfc /scannow again even if you had no errors the first time or had errors, could not fix run sfc /scannow again and when its done a second time reboot. You need to do this a and get no errors 2 x in a row ...

    5-So if you ran it 2x and no errors your safe you can stop. If you had errors first time but not the second then run sfc /scannow again and when its done reboot. You need to get could not find any errors 2 x to be safe. If it still finds errors try and run it a few more times until it finds no errors 2x AND ALWAYS REBOOT BETWEEN RUNNING sfc /scannow

    6-If you get a message indicating that it can not be repaired and you ran sfc /scannow more then 3x in a row on win vista or 7 mm you need a format or try repair win 7 :/ But after format or repair and all updates are done run sfc /scannow to make sure your windows is stable same deal 2x error free reboot between them.

15 Replies

  • Anonymous's avatar
    Anonymous
    8 years ago

    yeah stop lying  .

    they told me to do many things like purging, dns  rebooting.  call isp  , open ports .

    but explain to me why i was able to join an official  server with  50+ people on it  in spectater mode  only to get  kicked  in normal queue.

    then i try spectator mode and get kicked by admin.

    no EA just doesn't wan't you to play  on busy servers .

    EMPTY is just fine  strange huh ?.

    who the F reboots after installing ?  this isn't  1990.

    also strange that they removed the chat option on my case .

    after the final one  the one telling me to call isp.

  • I have the full version of the game and the only way i join servers on BF4 now is constantly reconnecting to servers☹️

  • SolitaryEclectic's avatar
    SolitaryEclectic
    Legend
    8 years ago

    @Teriammikayaar Have you made sure all this is fully up to date on your PC ....

    Latest version of DirectX see this page
    http://www.microsoft.com/en-ca/download/confirmation.aspx?id=35

    Reinstall Microsoft C++ For my game PC's I install both x64 and x86 as it does not hurt the PC

    NOTE>>> you need to select the x64 or the x86 file depending on what architecture your computer has. To find this out, Click Start, right click on "Computer" and select "Properties". Under system type is should say "32-Bit Operating System" or "64-bit Operating System". If 32-bit operating system, download the x86 file, and if 64-bit download the x64 file.
    http://www.microsoft.com/en-US/download/details.aspx?id=40784

    Update your Microsoft .NET framework.
    http://www.microsoft.com/en-ca/download/details.aspx?id=30653

    Adobe Flash Player update
    http://get.adobe.com/flashplayer/

    Go to Punk Buster site
    http://www.punkbuster.com/index.php?page=pbsetup.php

    1- Download PB then extract files to your desktop.
    2- Open Punk Buster folder.
    3- Click on the PB setup and it will open.
    4-Add your BF4 game to punk buster its at the top of Punk Buster.
    5-Then update punk buster again at the top of Punk Buster.

    Reboot PC test BF4

  • Teriammikayaar's avatar
    Teriammikayaar
    8 years ago

    @2042isNotBFI had already updated all the things mentioned above and had also added BF4 to Pb but the issue's still there. Also, I'm using windows 7.

  • SolitaryEclectic's avatar
    SolitaryEclectic
    Legend
    8 years ago

    @Teriammikayaar Do you get any error at all ? Other things to look at and try....


    1- turn off PC

    2- Unplug power from modem and router if you have both

    3- Leave it unplugged 10 min no less

    4- If you have both modem and router then ... After 10 min plug modem back in let it fully boot up. Then plug in router and let it fully boot up.

    5- Then turn on PC test BF4 and see if it helps keep you connected to the server. 

    Other things to look at the windows scan will make sure windows 7 is not helping to make the issue.....

    Test your windows for errors as a clean windows install does not always make a stable windows.

    NOTE: Running SFC does not guarantee the crash will not happen, but it will ensure it is not because a windows Dll or file is corrupted in windows.

    This works in all windows O/S vista Win7, Win8 , Win8.1 and win 10 windows system file checker :] Copy and past this to note pad and put it on your desktop. As open programs can give you errors when you run this.

    sfc /scannow, ever hear of it if not your going to love this, it will inspect all the important windows files as well as the windows DLL files. If windows system file checker finds any issues with the windows files and windows DLL files it will replace them / try to fix them. This little tool as well as the event viewer on a PC saved me and fully helped me fix my BF4 issues as well as saved me many a format since I found it. This is the best toy they ever put in windows :womanvery-happy:

    -For win7 go to start/ bottom left screen / windows globe .. Right click in search type cmd and right click cmd pick run as administrator.

    1-Open administrator command prompt and close web pages and programs like Origin, Steam etc.

    2-Type or copy and paste in sfc /scannow and hit enter, This takes 5 min to 15 min SSD vs HD

    3-This can go one of a few ways ..... no errors ... it fixed some errors ..... could not fix all errors...... does not finish checking and errors out ....... and the last one could not fix errors at all :/

    4-After its done REBOOT PC and Run sfc /scannow again even if you had no errors the first time or had errors, could not fix run sfc /scannow again and when its done a second time reboot. You need to do this a and get no errors 2 x in a row ...

    5-So if you ran it 2x and no errors your safe you can stop. If you had errors first time but not the second then run sfc /scannow again and when its done reboot. You need to get could not find any errors 2 x to be safe. If it still finds errors try and run it a few more times until it finds no errors 2x AND ALWAYS REBOOT BETWEEN RUNNING sfc /scannow

    6-If you get a message indicating that it can not be repaired and you ran sfc /scannow more then 3x in a row on win vista or 7 mm you need a format or try repair win 7 :/ But after format or repair and all updates are done run sfc /scannow to make sure your windows is stable same deal 2x error free reboot between them.

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