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Anonymous's avatar
Anonymous
12 years ago
Solved

"You were disconnected from EA Online (1)"

After spending literally hours finally getting the new browser plugin to work, I am running into a new error that I am unable to resolve myself:

"You were disconnected from EA Online ⚽"

 

I try to join a server and once the game launches it immediately closes and I get this error. Happens on every server. Worth noting I had no issues until the game was recently patched. In troubleshooting the browser plugin issue, I've repaired my game installation and restarted my computer several times.

Unfortunately the message limit won't allow for a paste of my dxdiag information but my hardware is relatively new and as of about a week ago all my drivers are up to date.

battlefield 4
  • Anonymous's avatar
    Anonymous
    12 years ago

    Well there are a couple of more steps for you to try

    1.delete your browse history

    2.change your browse try a different one 

    3.re-install origin

    4.update your driver 

    if this does not help and you can not play the game at all you will need to contact Origin/EA support they might help whit this as this is the only thing you can do other is to wait for a patch that will fix this if you what to contact them do this https://help.ea.com/en/origin go here press contact as give information press i still need help at the bottom of the page and then press start live chat and you will get a live chat whit an EA agent that will be glad to help you

    if this helps pleas give XP to my account thanks

    mark this as solution if it solves your problem so others will know the answer when they come here 

47 Replies

  • Anonymous's avatar
    Anonymous
    12 years ago

    Well there are a couple of more steps for you to try

    1.delete your browse history

    2.change your browse try a different one 

    3.re-install origin

    4.update your driver 

    if this does not help and you can not play the game at all you will need to contact Origin/EA support they might help whit this as this is the only thing you can do other is to wait for a patch that will fix this if you what to contact them do this https://help.ea.com/en/origin go here press contact as give information press i still need help at the bottom of the page and then press start live chat and you will get a live chat whit an EA agent that will be glad to help you

    if this helps pleas give XP to my account thanks

    mark this as solution if it solves your problem so others will know the answer when they come here 

  • Anonymous's avatar
    Anonymous
    12 years ago

    It just started this morning,  nothing new installed or settings changed.  happens with Chrome and IE

  • Anonymous's avatar
    Anonymous
    12 years ago

    That is why i said to change the browse it works whit most of this problems because in some cases the browse is the problem 

    if this helps pleas give XP to my account thanks

    mark this as solution if it solves your question so others will know the answer when they come here 

  • Anonymous's avatar
    Anonymous
    12 years ago

    I just saw that. I doubt this is the case, as EA has lied to us many times in the past, but whatever the problem is, there is really no other option but to wait it out at this point.

  • Anonymous's avatar
    Anonymous
    12 years ago

    Can you try the steps i gave you because they help in most cases and that link  it does not say attacked 

    if this helps pleas give XP to my account thanks

    mark this as solution if it solves your problem so others will know the answer when they come here 

  • LW_Watchman's avatar
    LW_Watchman
    12 years ago

    Looks like you've been DOS'd... still, it's cute how you immediately think it's your customer's fault.

  • Anonymous's avatar
    Anonymous
    12 years ago

    I found the instructions to rectify this problem to be useless.  I've followed the recommendations and they have done nothing to resolve the fact that the Test Range won't load and the fact that you continue to get the error "You were disconnect from EA Online ⚽".

    Playing the single player campaign is ok.  But as soon as you go MP or Test Range, the game continues to give you the same message over and over.

    I've tried Chrome, Firefox and IE (all latest versions, all with browing history cleared) all to no avail.  This is an absolute joke!

  • Anonymous's avatar
    Anonymous
    12 years ago

    I have been receiving "YOU WERE DISCONNECTED FROM EA ONLINE⚽." The steps take to resolve this were to clear browser cache, data, next to download another copy of origins and uninstall the current copy on my COM, installed a fresh copy and finally used 4 different browser to try connecting to any server. But all the methods to resolve this is useless. 

    What else can be done??????????????????????????????????????

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