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9 Replies
- EA_Darko7 years ago
Community Manager
Hey @SPACEeaGOAT, sorry to see that you are having issues. Can I ask what if any troubleshooting you have tried yourself? If you turn down settings does performance improve for you?
Would you mind grabbing a DxDiag so that we can get an overview of your system: https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Darko
Absolutely nothing. everything low gives me 30/40 fps which is a total joke for the specs I have.
DxDiag attached
@SPACEeaGOATit seems your motherboard bios is outdated please update it and your problem should get fixed :-
https://www.gigabyte.com/Motherboard/GA-Z170X-Ultra-Gaming-rev-10#support-dl-bios
Hope it stays like this for you 🙂
[Removed inappropriate comment - CM]
- @EA_Darko issue has been fixed by upgrading windows to the October update.
Is the October update 1809?
Just my luck - I get a black screen that I can only fix with a reboot when trying to install that update ☹️
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