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CIA-Operator0's avatar
CIA-Operator0
2 years ago
Solved

Assigned a random owned account for BF5 Steam version?

I downloaded BF5 on steam, was given a generic username (BreadIsTooSlime) I tried to link my steam account to EA so I can change the username and It kept trying to send an email to a random email address that I've never heard of (th*****@gmail.com) I do not own any email addresses that begin with th........ did EA give me some random account?!? I Just want to change the name and enjoy my purchase but honestly, It's starting to look like a refund/bad review if I cant event access my account through steam or any other means...help? if possible??? the account im typing this on is the account I used for xbox.

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  • CIA-Operator0's avatar
    CIA-Operator0
    2 years ago

    I downloaded BF5 on Steam, and was given a generic username (Breadistooslime) which is a weird username IMO.

    I dont know the account name or anything to be able to change this in EA or if I even CAN change it, since there is no option in the game itself.

    Need help with changing my In-Game name.

  • ElliotLH's avatar
    ElliotLH
    Hero+
    2 years ago

    Hi @CIA-Operator0 

    You could check your EA Account to see of the name appears there and can be changed:

    1. Go to your EA Account and Billing Settings.
    2. Click on the About Me tab. 
    3. Click Edit next to Basic Information to update your EA ID, First Name, Last Name, and Date of Birth. 
    4. Type in the code you get sent to confirm your identity.

    I suspect you'll need to change your Steam account details though, as the name you mention doesn't seem to be the EA one you're using here.

  • EA_Aljo's avatar
    EA_Aljo
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi there, @CIA-Operator0 

    An advisor is going to need to help with this. To get in touch with one, please open a case here. Thank you.

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