Battlefield 5 has been mistakenly banned, what should I do?
After completing the game on the 21st, I was banned on the 23rd. How can I resolve this issue? I am unable to send an email because it keeps loading.
Forum Discussion
There are no new messages in my inbox, and there are none in the junk folder either.
In that case it would be worth confirming that your linked email address is correct in your EA account details. You may also be able to see what is being requested through "My Cases" on help.ea.com or in your ban history. You could also contact EA Help to ask them if they can provide the information that is being requested from you (N.B. that they cannot handle ban appeals themselves).
If all else fails, you can submit another appeal via the link in the guide shared earlier.
