Forum Discussion

Swamions's avatar
Swamions
7 years ago
Solved

Battlefield 5 shuting off computer

I recently downloaded Battlefield 5 and I´m having the problem that in the middle of games with no warning it just shuts off my computer completely, no blue screen or anything and I have to manually ...
  • XTRA-Larsiano's avatar
    XTRA-Larsiano
    7 years ago

    It could be a number of hardware related issues. You can find out what the problem is by simply eliminating all possible suspects.

    I would start with a clean installation of Windows if possible or removing the video driver completely with the help of a display driver cleaner

    After this install the latest version from nvidia.com\downloads

    For the next troubleshooting i would advice the help or service of a known qualified technical support representative!

    If all fails you should check all internal computer cables were sometimes just reseating them can make a difference. And test another power supply and or videocard if you can. Also make sure all computer and graphicscard ventilators are running alright and that they are clear of dust and obstructions. Also check all temperatures of the components to their reference thresholds.

    Then one could check and reseat the videocard in another pci-e 16x slot just to be sure. And update the system and videocard bios and firmware as well.

    Good luck!

XTRA-Larsiano's avatar
XTRA-Larsiano
Seasoned Ace
7 years ago

It could be a number of hardware related issues. You can find out what the problem is by simply eliminating all possible suspects.

I would start with a clean installation of Windows if possible or removing the video driver completely with the help of a display driver cleaner

After this install the latest version from nvidia.com\downloads

For the next troubleshooting i would advice the help or service of a known qualified technical support representative!

If all fails you should check all internal computer cables were sometimes just reseating them can make a difference. And test another power supply and or videocard if you can. Also make sure all computer and graphicscard ventilators are running alright and that they are clear of dust and obstructions. Also check all temperatures of the components to their reference thresholds.

Then one could check and reseat the videocard in another pci-e 16x slot just to be sure. And update the system and videocard bios and firmware as well.

Good luck!

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