Game disconnected. Connection to ea online timed out. Your network bandwidth and/or network latency may not meet the requirements for this game Battlefield 5 and then black screen.I bought the game 2 days ago and it worked fine(connecting to servers and so on) and now i can't connect to any server.I didn't change a thing on my pc, or my router or the internet provider,it's all the same and now i can't play the game anymore because it won't connect.Today i managed to connect one single time to Into the Jungle thing but just once.I've tried everything on the ea site - clearing cache and renewing dns and so on,looked for open ports (from the battlefield 5 list) and found many open.What is happening??? It is frustating and i am sorry i bought the game because it is useless.Almost forgot i'm on a really fast network 1000 Mbps and i usually download with an average of 98 MB/s,so it's not the network.I'm aspecting an answer( a fix for the problem) otherwise i want my money back because the game isn't playable !!!

You know the problem is not on us.The problem is on the EA side.I have the * same problem. BUT, i was playing normal and from one minute to another it started during playing. So there were no changes on my side. No firewall, network drivers or updates. It was just STOPPING to leave me conncted. Its been that for days now and it doesnt change. Unimportant which time of day or night (if you want to mention that the connections are getting worse cause more people stay at home)The point is, BF4 no problems. Ping 7 constantly working. BF5 worked for a week and suddenly stopped. during a session and never since recovered.

All of them... including the clean boot.I resetted the net stack.Changed DNS Servers.Deleted Origin Temp.Reinstalled Origin.Reinstalled BF5.Updated all relevant Drivers.Clean Bootet.Resetted my router. (despite the fact that every other game works except bf5)Its wired of course.Bandwith of my internet connection is suitable.But maybe its also worth to mention that all the game servers for my region are in europe. So the ping and packet loss to them will be way better than 100ms to california.

Hi there, @Chris22111983. Let's see if we can find out what's going on here. First, are you on a wired or wireless connection?

Wired.I always use a wired connection for the main pc.

@Chris22111983 Great. Glad you're wired as it's much better than wireless. I'd like you to power cycle your equipment with the following steps: unplug your modem and router. Also, shut down your PC. After 2 minutes plug in the modem and router. Let them come back online completely. Start up your PC and try playing again. Let me know if that helps or not. Thanks!

Game disconnected. Connection to ea online timed out. Your network bandwidth...

35 Replies

EA_Aljo
Community Manager
6 years ago
Hi there, @Chris22111983.

Let's see if we can find out what's going on here. First, are you on a wired or wireless connection?
Chris22111983
6 years ago
Wired.I always use a wired connection for the main pc.
EA_Aljo
Community Manager
6 years ago
@Chris22111983

Great. Glad you're wired as it's much better than wireless. I'd like you to power cycle your equipment with the following steps: unplug your modem and router. Also, shut down your PC. After 2 minutes plug in the modem and router. Let them come back online completely. Start up your PC and try playing again. Let me know if that helps or not. Thanks!
Chris22111983
6 years ago
Did that.Same thing.Rebooted the router several times,,pc off,flushed cache and so on.
Chris22111983
6 years ago
Also,deleted the origin files (app data,roaming and local) and then restarted origin and logged in again.
Chris22111983
6 years ago
LAst night only In to the jungle week 7 worked after many attemps but now the same problem : game disconnected.My latency in 17ms..so it's not a problemand every other game works fine - Call of duty Warzone for example.I could make a screenshot of the speed test.
Chris22111983
6 years ago
see here
Plucky6922
6 years ago
Speed test only shows results from a speed test server, probably close to your location, and has little to do with your connection to the EA servers.
You need to do a trace route of your hops to the EA servers themselves.
Chris22111983
6 years ago
@Plucky6922 Well it downloaded the game (origin app) with an average of 90 MB/s...so i really don't think i have a connection problem with the EA servers.In fact finding squad(in games) takes no more than 3-4 seconds.
Plucky6922
6 years ago
Connecting to game servers are different mechanics from download/squad join.

Find the Battlefield V server IPs for your selected region you want to play in, then do a trace route from your PC to their IPs.
See if there are any nodes or "hops" that are giving you trouble on your path.

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Game disconnected. Connection to ea online timed out. Your network bandwidth...

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