Battlefield V stuck on loading screen Xbox One

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@Tobyps wrote:

I have been trying to launch the game but it gets stuck on the loading screen that has the same blue image as on the disc cover.

It works on second accounts but not my Xbox Live one.

It also doesnt work with other discs.

I have contacted the specialists tech guys and they said the update should fix it but it hasnt.

What can I do to get it to launch?

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@Tobyps have you tried doing a hard reset of your Xbone by holding the powerbutton until the console turns off? You'll know it was successful when you turn the console back on and it goes through the long start up process. Then log into your XBL account and try to play again.

Just tried this. Still not working

This didnt fix it either

Hey @Tobyps

It looks like this is a known issue, and should be addressed in this upcoming Update:

https://www.reddit.com/r/BattlefieldV/wiki/known_issues

Confirmed Fixed/Will be Fixed in Next Update

1. Black Screen when Loading Map/Launching game. Game sounds continue and menu works, but is not visible. Not the same issue as the "double-V". Must force quit or navigate by memory.
   • Platform: PS4/Xbox One

Let us know if you're still experiencing this issue after the Update.

Thanks 🙂 

I have updated the game yet it still wont get past the first loading screen.

FINALLY it works !! Thank you so much 👍👍

What fixed it for you?

Hi I am also having this issue and have tried all the steps above and still doesn't work any ideas